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Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall rating:

2 out of 5
Brilliance of the Seas

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: April 18, 2016

Ship: Brilliance of the Seas

Cabin type: Balcony

Cabin number: 9630

Traveled as: Couple

Reviewed: 8 years ago

Review summary

WOW! Who doesn't love a cruise?! My wife and I just returned from our Royal Caribbean cruise on the Brilliance of the Seas out of Tampa on 4/18-22/2016. Having cruised with Royal Caribbean several times before we were sure this trip would be equally amazing especially since our port of call was Cozumel, Mexico; check that off the bucket list.

The revitalization of the ship, Brilliance of the Seas, was stunning and the entire staff was awesome.  Unfortunately Royal Caribbean really missed the mark with the food - AWFUL - cafeteria food for fine dining! Room Service:  Breakfast- 30min early - YEA... only cold & flavorless. The Danish appeared to have been left over from the day before. The scrambled eggs were a flavorless ice-cream scoop mound of yuk. By the way, no amount of salt and/or pepper can fix cold (powdered?!) eggs...believe me we tried.

Buffet Breakfast:  Not bad but nothing special...again the eggs left ALOT to be desired although the eggs from the “eggs cooked to order” looked good if I felt like waiting and waiting and waiting.

Lunch Buffet:  Standard lunch fare....probably better than breakfast but nothing memorable except the self-serve ice cream.  Park Cafe:  Thankful for a go to spot for a quick snack "after-hours"- oh wait... that was only till 10:30pm. Guess that explained why I saw so many guests squirreling food away to their cabins. Aside from that...snacks, pizza, and sandwiches were adequate.

Minstrel Dining: THIS IS WHERE IT WENT FROM BAD TO WORSE. Ever since I can remember, one of the highlights of cruising was the food; specifically the main event-dinner.  I gotta hand it to the wait staff...really on top of their game.  It's just a shame they have such a poor product to work with.  Many of the entree items featured were simply leftovers from the Windjammer lunch buffet or at best the same food prepared again for dinner with a slight variation and better presentation. Two specific items topped the list of worst of worst for us- the chicken marsala and the seafood medley were complete failures.  Mrs. Paul’s, Gorton's & Tyson have better or comparable products. So disappointing. We both felt like the bulk of the dinner entrees were essentially cafeteria food in a fine dining environment-and many of our fellow cruisers relayed the same sentiment even going so far as to advise others ahead of their meal of what NOT to order...sad, just sad.

Bartenders:  Not the most jovial bunch but who can blame them; so overworked it seemed they could barely look up.

Regrettably this cruise was to be the benchmark for a future family cruise in February and it really has left a very poor taste in our mouths. No comps, coupons or refunds are being solicited, just needed for you to be aware of why you will not be seeing us for repeat business anytime soon.

Ship experiences

Food and Dining

1 out of 5
WOW! Who doesn't love a cruise?! My wife and I just returned from our Royal Caribbean cruise on the Brilliance of the Seas out of Tampa on 4/18-22/2016. Having cruised with Royal Caribbean several times before we were sure this trip would be equally amazing especially since our port of call was Cozumel, Mexico; check that off the bucket list. The revitalization of the ship, Brilliance of the Seas, was stunning and the entire staff was awesome. Unfortunately Royal Caribbean really missed the mark with the food - AWFUL - cafeteria food for fine dining! Room Service: Breakfast- 30min early - YEA... only cold & flavorless. The Danish appeared to have been left over from the day before. The scrambled eggs were a flavorless ice-cream scoop mound of yuk. By the way, no amount of salt and/or pepper can fix cold (powdered?!) eggs...believe me we tried. Buffet Breakfast: Not bad but nothing special...again the eggs left ALOT to be desired although the eggs from the “eggs cooked to order” looked good if I felt like waiting and waiting and waiting. Lunch Buffet: Standard lunch fare....probably better than breakfast but nothing memorable except the self-serve ice cream. Park Cafe: Thankful for a go to spot for a quick snack "after-hours"- oh wait... that was only till 10:30pm. Guess that explained why I saw so many guests squirreling food away to their cabins. Aside from that...snacks, pizza, and sandwiches were adequate. Minstrel Dining: THIS IS WHERE IT WENT FROM BAD TO WORSE. Ever since I can remember, one of the highlights of cruising was the food; specifically the main event-dinner. I gotta hand it to the wait staff...really on top of their game. It's just a shame they have such a poor product to work with. Many of the entree items featured were simply leftovers from the Windjammer lunch buffet or at best the same food prepared again for dinner with a slight variation and better presentation. Two specific items topped the list of worst of worst for us- the chicken marsala and the seafood medley were complete failures. Mrs. Paul’s, Gorton's & Tyson have better or comparable products. So disappointing. We both felt like the bulk of the dinner entrees were essentially cafeteria food in a fine dining environment-and many of our fellow cruisers relayed the same sentiment even going so far as to advise others ahead of their meal of what NOT to order...sad, just sad. Bartenders: Not the most jovial bunch but who can blame them; so overworked it seemed they could barely look up. Regrettably this cruise was to be the benchmark for a future family cruise in February and it really has left a very poor taste in our mouths. No comps, coupons or refunds are being solicited, just needed for you to be aware of why you will not be seeing us for repeat business anytime soon.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Tampa, Florida

5 out of 5

Cozumel, Mexico

5 out of 5
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9 Comments

welove2cruiseonrc    8 years ago

We were on this same cruise and loved every minute. The buffet was, well, a buffet - we only ate there twice. You can't serve world class food in a buffet. The Minstrel dining room was superb and we ARE foodies. We even booked our next cruise before we left and can't wait!

curtlav    8 years ago

Just got off Brilliance for the 4th time, loved it again.... Food was good...decent selections in the buffet. I never liked powdered eggs so I go in the made to order egg line and they make what I want in minutes....bartenders were great in the Pub and schooner. Chris the piano player in schooner was the best I have seen on Royal....

randy110    8 years ago

I was on Brilliance for this same cruise, experienced none of what this person did, food in the minstrel dining was top notch although it did take a half hour between dinner to get desert. I miss the wonderful staff, and this is a beautiful ship, not very kid friendly, but that's why i like it.

roxybelle    8 years ago

I have sailed Royal 3 times twice on Brilliance and the fiod was winderful in the dining room and our bartenders were the greatest!

deboftheseas    8 years ago

@banaford...Margerittaville isn't free anymore, just so you know. I hear that Cagney's Steakhouse is the best at sea. we don't do specialty dining either, but I have a customer who is a foodie and he loved Casgneys and Tepenyaki , says La Cucina sucked

livediner    8 years ago

Yes, and he actually apologized that he was busy. On the Majisty, the guy made it up every time we walked out. We just wanted it done once, preferably before 5pm

deboftheseas    8 years ago

Did you put out the sign on your door to make up the room? we put it out when we leave for breakfast, its always done before noon, but we are out by 8 am evetyday

livediner    8 years ago

We just sailed 4/22-26. I found the food tolerable, I'm definatly not a foodie though (I was disappointed the ice cream machine was so limited) My issue was room service. 2 of our days, our room had not been made up before 3:30 in the afternoon. I guess I was spoiled last year on Majisty of the Seas. We won't return to the Brilliance again. Overall, we loved the trip. Just not as impressed with this ship.

deboftheseas    8 years ago

You are right about the scrambled eggs...gross...I agree, probably powdered, we had them on Oasis. although we love R C, it has always been about the ships and entertainment, never about the food..the Olive Garden has better Chicken Marsala. we love The Park Café for breakfast Egg Mcmuffins. And their salafs and roast beef on a bun for lunches. There is no perfect cruise experience out there, each line and each ship within that line operate on their own..you pay your money you take your chances... We still love RC for the overall experience, and don't consider ourselves foodies

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