Disappointed

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 18

Overall rating:

3 out of 5
Verified Review
Brilliance of the Seas

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: April 18, 2016

Ship: Brilliance of the Seas

Cabin type: Inside

Cabin number: 8027

Traveled as: Couple

Reviewed: 5 years ago

Review summary

This ship needs to be redecorated.  Missing pieces of wallpaper in stateroom, dining chairs poorly mended.  In addition we ate at Chops and the service was extremely slow...I'm talking about bread and drinks.  Tables near us were clutter for about 30 mins after the other patrons had left.  Nothing worse than eating surrounded by dirty tables.  You've lost your spit and polish!

Ship experiences

Food and Dining

3 out of 5
Sometimes the menus just didn't seem appealing

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
Kelsie kept our stateroom in tip top shape. In restaurants, cleanup was very slow and tables not always wiped clean.

Ship Quality

1 out of 5
$8 for a $2 deodorant. I will pack more carefully next time.

Cabin / Stateroom

5 out of 5
Great cabin service. Beds were a bit hard to sleep on and the decorations starting to deteriorate.

Ship tip

I'd tell them to make sure the ship was recently refitted.

Ports of call

Tampa, Florida

3 out of 5

Cozumel, Mexico

5 out of 5
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