Brilliance of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

My overall experience... Thumbs up to Lowell and Olivia

Sail Date: February 27, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Inside

been on a lot of cruises.   Here is my honest opinion.   CUSTOMER SERVICE was superb...   Shows in the Pacifica were just ok, entertainment.     honestly...   food was just ok,  plenty of it at the buffets but what happened to the midnite buffet or a 24 hour hot dog hamburger or pizza bar...  Went to the main dining room twice...  found that the food was just okay... found the same items at the buffet which was better.. Overall had a good time.   BIG WISH for a 5 nite cruise was that 1 more port stop would have been good.  2 full days at sea was kind of long...  again and most important,  the SERVICE was superb...

Cabin / Stateroom
cabin was tight but LOWELL our attendant was SUPERB...
Embarkation and Disembarkation
smooth as silk Very impressed
Destinations and Excursions
too little time in Key West... Cozumel was okay... wanted one more stop - two full days at sea was LONG
Onboard Activities
Shows were okay... just ok
Service and Staff
Olivia in DINING and LOWELL our cabin attendant both SUPERB
Food and Dining
see above comment
Tampa, Florida
boarded and unboarded SMOOTH SYSTEM impressed
Key West, Florida
need to stay longer. I don't even drink and had a great time there, 5 hours was a tight window to see anything...
Cozumel, Mexico
been here before. Took a cab downtown to see the old Cozumel. it was nice


overall was a nice time... Cruise director was very good... Not sure if I wouild take this cruise again as the 2 stops only were not enough

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