Relaxing cruise but not much color

Brilliance of the Seas Cruise Review to Canada, New England, New York

Gartail

Contributor Level: Cruise Director

Cruises: 7+ cruises

Reviews: 5

Helpful Votes: 180

Overall rating:

3 out of 5

7 Night Canada & New England (Boston Roundtrip)

Sail date: October 11, 2015

Ship: Brilliance of the Seas

Cabin type: Inside

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Our main purpose for this cruise was to see the colors. We had an enjoyable cruise and saw the trees turning color but not as much as expected. We learned that to see the beautiful colors we need to go inland and not from the cruise ship. Ports visited were nice but small and very crowded. Bar Harbor port was skipped due to heavy fog. It was very nice the captain took the time to explain the reasoning behind his decision - for the safety of his crew and the cruisers.

I've cruised on RCI before and noticed the quality of service is deteriorating. We have one more voucher and will most likely stop cruising with RCI unless the next cruise blows our socks off, figure of speech.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

The magician with the bird is unbelievable!!

Service and Staff

1 out of 5

We had the worst assistant waiter ever. He didn't know how to serve and prefer to help wine steward sell wine then wait on us. After complaining to the Head Waiter, he will at least start filling our water glasses and come around with the bread basket the second time. Not a smile from him, a very unhappy person. Luckily, the waiter more than made up for the assistance's inadequacy.

Ship Quality

5 out of 5

The stateroom attendant was the best of all the cruises we've been on. She took immediate action to remediate the problem with the odor from the bathroom by cleaning the already cleaned bathroom. The odor from the bathroom did not go away as it was due to factor beyond her control. Once she found out our dining schedule our paths did not cross again except in the passageway. Our cabin was always immaculate with fresh towels upon our return during the day and fresh towels and towel animal upon our return at night. We increased her daily tip amount and made sure to put in a written recognition to ensure her supervisor got positive feedback on her exceptional performance.

Ship tip

Make sure to try out the fresh lobster at Halifax.

Thumbs up

Ports of call

Boston, Massachusetts

3 out of 5

Portland, Maine

5 out of 5

The salt water taffy at the candy store is amazing!!

Thumbs Up 0

Bar Harbor, Maine

3 out of 5

Saint John, New Brunswick

3 out of 5

Very difficult to get wifi. Free wifi is advertised everywhere but getting it is very difficult due to amount of people on it. We ended up at Westin's hotel and paid for a drink to get the free wifi.

Thumbs Up 0

Halifax, Nova Scotia

5 out of 5

Great meal of fresh lobster.

Thumbs Up 1

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