Brilliance of the Seas Cruise Review to Caribbean - Western

Experience
4-6 cruises

Review
1

Helpful Votes
0

3 out of 5

Service Great, Accomidations below RCCL standard.

Sail Date: November 16, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

As expected, service on RCCL Was great; however our expectations were vastly deflated with our cabin. The mattresses in room 7572 were absolutely HORRIBLE! Dilapidated and badly worn mattresses and pads made our sleep a awful. The cabin attendant and manager tried to fix it, but you can't fix a broken mattress. When they remodeled the ship, they needed to provide new mattresses as well. Poor showing relative to room accommodation. 5 nights of pain. 

*** EDITED 11/30/15 BY CRUISELINE.COM TO REMOVE OFFENSIVE VERBIAGE ***

Cabin / Stateroom
Bed was HORRIBLE! Hard, dilapidated, uneven, painful.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining


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