Disappointing

Brilliance of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
4 Night Western Caribbean (Tampa Roundtrip)
Sail Date: April 16, 2015
Ship: Brilliance of the Seas
Cabin Type: Balcony
Cabin Number: 7676
Traveled As: Couple
Reviewed: 2 years ago

In my view, the ship was woefully understaffed.  Pool bar waiters, and, for the most part, drink waiters almost anywhere were hard to come by

Simiiarly, I had heard about the increase in bar drink prices, I asked a waiter in one of the lounges how much a mixed drink was, and he would not tell me, and was not happy about me asking.  Since prices are no longer on the drink menus, I had to buy one to find out

The first two days, Anytime dining was handled poorly.  We were told, in so many words, that we had to make a reservation.  Whenever I have cruised, "Anytime Dining" meant at any time.  Sorry, guys, Princess does this so much better.  The 3rd night was better, and we ate in Chops on the 4th night.  I also think that Anytime dining should include larger tables, in addition to tables for 2.  I love my wife, bet we both like to socialize too

Service in the main dining room during dinner was usually very slow

The "No Towels to save seats" in the pool area seemed never to be enforced

On the plus side, the food was always very good, even in the Windjammer.  We liked having the Park Café in the Solarium Pool area.  The theater house band was just killer, one of the best I have seen, and the last night's show "Live Music" was very good, I enjoyed it a lot.  The room steward was very efficient and friendly

 

We will continue to cruise Royal Caribbean, but it is not our line of choice.  RCI could really do some things better

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
could have been better, most was jammed into the last day

Entertainment

5 out of 5

Children's Programs

3 out of 5
Did not use

Service and Staff

3 out of 5
Understaffed

Ship Quality

3 out of 5
Ship is starting to show its age

Cabin / Stateroom

3 out of 5
A little too far from elevator, but, I know what I was getting. Nice balconany
3 out of 5
3 out of 5
Been there a dozen times, nothing new
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