Brilliance of the Seas Cruise Review to Canada, New England, New York

Third Mate

7+ cruises


Helpful Votes

3 out of 5

Living underneath the galley

Sail Date: October 12, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We bought this cruise for my sister and her husband for their 50th wedding anniversary.  We paid a premium to be on deck 10, balcony cabins---#1088 & 1090.  Turns out they were directly underneath the galley on deck 11 for the cafeteria.  24/7 rolling of heavy carts, banging and thumping.  The customer service said they had one extra cabin to move one couple---no way one of us were going to move and leave the other behind.  It was miserable.  These cabins should have an alert on your web site and on the Royal Caribbean web site.  We booked a year in advance, so there would have been no problem. 


We did not like the forced tips---regardless of service---why try.  We did not like having to buy every bottle of water we drank---$70---could not bring it with us.  The

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