We did not know what to expect having sailed on 6* and 5* ships. We were totally bowled over by the ship and it’s crew, difficult to fault anything other than unable to reconfigure twin to a double and the cabin needed a lick of paint. Would definitely sail with them again especially from Port of Tyne. Ports were very good with enough time in each of them to get a good feel for them. Crew were amazing made us feel valued and welcome.
Embarkation
5 out of 5
Port of Tyne pulled out all the stops no queue to speak of straight through and onto the ship within 10 minutes.
Ship experiences
Food and Dining
5 out of 5
All of the restaurants provided top quality food. Good selections. Good portion sizes.
Onboard Activities
4 out of 5
Excellent gym and 2 pools. No fancy rock climbing or things like that. The usual games, quiz, bingo etc.
Laundrette
3 out of 5
Lots of washers and driers and only £2 a load but why not just make it complimentary
Entertainment
5 out of 5
Ships performers some of the best we’ve seen. Their shows were well choreographed and presented with good variety. Guest performers were again of a high standard and again better than most we have seen on 6* ships, CUNARD, Princess etc
Children's Programs
No Kids club
Service and Staff
5 out of 5
Every member of staff excelled, made us feel special remembered our names and favourites (drinks. Etc). We’re always available and ready to help.
Ship Quality
5 out of 5
For an older ship layout and design were good. Public rooms were especially good. Well furnished and immaculately clean and well maintained.
Cabin / Stateroom
4 out of 5
5073, comfortable and roomy. Twin beds could not be reconfigured into a double. Good bathroom with bath and shower over, usual sticky curtain! Cabin was a little tired but nothing a coat of paint couldn’t rectify.
Ship tip
Pay for the drinks package even if you don’t drink alcohol
Always a great city walkable from the ship. Good hop on hop off. We did city tour and Belém which didn’t go far but took a long time. We did see most of the main sites
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