Excellent Itinerary and On-Board Staff---HORRIBLE customer service and administration

Azamara Journey Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

4.2 out of 5
Verified Review
Azamara Journey

11 Night Iceland Intensive (Reykjavik To Dublin)

Sail date: July 09, 2023

Ship: Azamara Journey

Cabin type: Balcony

Cabin number: 6009

Traveled as: Couple

Reviewed: 9 months ago

Review summary

Have sailed Azamara multiple times. Once on-board this were fine. The HORRIBLE experiences prepping for the trip (especially excursions) was so bad we are looking at competitors for future travels.

Embarkation

1 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

1 out of 5
"Minor league" at best, not much better than karaoke

Service and Staff

5 out of 5
Superb

Ship Quality

3 out of 5
Dated but very clean

Cabin / Stateroom

4 out of 5
Fine

Ports of call

Reykjavik, Iceland

5 out of 5

Isafjordur, Iceland

4 out of 5

SKAGAFJORDUR, ICELAND

4 out of 5

Seydisfjordur, Iceland

4 out of 5

Torshavn, Faroe Islands

5 out of 5

Portree, Isle Of Skye, Scotland

5 out of 5

Belfast, Northern Ireland

5 out of 5
Needed more time

Dublin, Ireland

5 out of 5

Disembarkation

5 out of 5
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