Absolutely wonderful trip from beginning to end

Azamara Journey Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 29

Overall rating:

4.3 out of 5
Verified Review
Azamara Journey

16 Night Westward Journey (Barcelona To Miami)

Sail date: November 05, 2019

Ship: Azamara Journey

Cabin type: Suite

Cabin number: 8046

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Great trip except for the one excursion inMalaga. There is no other cruis line better than Azamara.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5
Onboard main dining room food was excellent. Specialty restaurant Aquilina was not good pasta was reheated and fish overdone. Food came out cold. Wouldn't recommend either Specialty restaurants.

Onboard Activities

5 out of 5
Best activity was Carl DiLorenzo iPhone enrichment classes. 8 were scheduled and he held at least 15 or more for specialized self help and all were free. Golf putting contests fun. Nightly entertainment in Cabaret Venue was excellent every night. White night party was outstanding. Thanks to the energetic continual participation of the Captain and Eric the Socail director. Their excellent interpersonal skills and enthusiasm was present everyday on this ship. Have never seen on any other cruise a captain that constantly interacted with the passengers and crew day in and out.

Entertainment

5 out of 5
All were excellent especially Eric the activities director. He is definitely a showman.

Service and Staff

5 out of 5
All employees are very professional and friendly. Alex our server in the main dining was excellent taking care of every detail and need of ours. His service far exceeded our expectations as was the sommelier Sheldon. Our Butler Ronald and all room staff went above their duties for us.

Ship Quality

5 out of 5
Everything was perfect. Furniture in the 10 th floor living room could be replaced. Looks worn.

Cabin / Stateroom

5 out of 5
Our room could not have been more perfect. Size, furnishings cleanlinesss etc.

Ship tip

The land excursions arranged by Azamara fell short of our expectations. When the one in Malaga was not what was described and the tour guide was rude and we reported it to the tour desk Azamara did not offer to refund our money and only thanked us for our feedback. They advised us they had many complains about that exact excursion.

Ports of call

Barcelona, Spain

5 out of 5

Malaga, Spain

1 out of 5
Rude nasty tour guide and he did not complete the tour as described in the brochure .

Gibraltar (U.K.)

5 out of 5
Used a private tour guide after our poor experience the day before in Malaga.

Funchal, Madeira

3 out of 5
It was Sunday and most was closed down.

Hamilton, Bermuda

3 out of 5
Took two Azamara tours and both were good. The marine museum we were not given enough time to really absorb all they had to offer because the ship left early in the afternoon.

Disembarkation

3 out of 5
Delays due to customs disorganization with the ship crew before we could leave. Held all passengers up.
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