This was the most incredible vacation we've ever had. The ship was unbelievable. The staff was amazing and worked hard trying to keep up with all the needs of each guest. The weather was absolutely beautiful. We were so blessed that everything went so well.
Embarkation
5 out of 5
We checked in online, got to the terminal early (10:00 AM) at parking garage. We were seated in numbered rows while waiting and dismissed by rows once they started boarding the ship. We boarded early (11:20)AM and had a very smooth experience overall.
Ship experiences
Food and Dining
5 out of 5
99.9% satisfied. Ate at the Solarium Bistro, American Icon Grille, Cafe Promenade, Windjammer buffet, Sorento's & Cafe 270.
Onboard Activities
5 out of 5
We got to do everything we had hoped to do; ripcord, flow rider, rock climbing wall, bumper cars, rollerskating, escape room, trapeze school & north star.
Entertainment
5 out of 5
The virtual Philharmonic orchestra was the only show we chose to go to ad we really enjoyed it. We also enjoyed the guitar player on board.
Service and Staff
5 out of 5
Our waitstaff was outstanding as well as the room stewards. The guest services personnel were very attentive to all of our needs. The other ship personnel that we encountered throughout the cruise were very helpful and friendly.
Ship Quality
5 out of 5
We really liked the design and layout of the ship. There were maps of the layout of the deck you were on located at each elevator which helped. Most of the time the common areas were clean and well-maintained with the exception of dishes accumulating on tables. The wait staff was trying their best to keep up. If there was a place for guests to place their dirty dishes, that would help free up the table sooner for other guests to use.
Cabin / Stateroom
5 out of 5
We absolutely loved the layout of this room. There was plenty of storage areas and our suitcases slipped under the bed so we used them like drawers. The room was more boxy than long which also gave us a wider balcony than some of the other rooms we had been looking at before booking. The layout of the bathroom was very nice as well.
Ship tip
Enjoy everything you can & sign up for activities asap.
Loved the 9/11 memorial that you could see from the ship and it was withing walking distance. After the cruise, we visited Ellis Island and the Statute of Liberty on our own before heading home. We did not do any excursions.
Beautiful area. Many things to do within walking distance. Very friendly people. Many choices of transportation. We opted to travel using the combination bus and ferry pass. We did not do any excursions and just headed out on our own enjoying some private beach time.
We choose to carry out all of our own luggage so we could disembark sooner. We thought we would be waiting in a room to be dismissed in groups as we had been told. Before even getting to the waiting area, people were already lined up in the hallway which was at a different starting point. The line went all the way back to the waiting area. We were separated from others that we were traveling with because they arrived after us. The line got so long that it backed up going the other direction in the same hallway. Once the line started to move, everything went fairly quick and our party soon caught up with us in the parking garage. Some people took advantage of the double line and jumped in line in front of us which was a little frustrating since we did not allow our own party to cut in.
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