After being fan of Royal Caribbean I'm utterly disappointed in my epxerience
Anthem of the Seas Cruise Review to Caribbean - Bahamas
7 Night Bahamas (Cape Liberty Roundtrip)
Sail date: March 05, 2017
Ship: Anthem of the Seas
Cabin type: Balcony
Cabin number: 6604
Traveled as: Family (young children)
Reviewed: 7 years ago
Review summary
The service on board went down. I'm not sure why is it. Maybe because before that I used to go on big ships like Oasis and Allure or maybe because we used to sail from Miami and not NJ but this time the service was horrible. People would promise to bring you something (food, high chair, towels) and they will forget. The guest service officers were rude and unfriendly (especially stay away from lady Ksenia from Russia). A lot of staff would refuse to speak with you in your own language even if they know that your English is limited. The checking in when coming on board process changed. Now you have to do it through ipad and internet and slow. It took us 15 minutes to check in one guest and there were 7 of us in our group. We spend almost an hour coming on board and having a 1 year old with us didn't really help. Everything was very unorganized. Royal Caribbean used to provide WOW experience on board, it is with their relationship to the clients that we used to go back. Now we were treated like one of many, annoying people who were taken on board and people were not happy. It was very sad and disappointing. We are unsure if we will ever go back.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
It might get very shaky in the middle of Atlantic. Take some pills if you are prone to sea sickness.
Ports of call
Cape Liberty (Bayonne), New Jersey
Cococay (Cruise Line's Private Island)