My 75 year birthday cruise

Anthem of the Seas Cruise Review to Caribbean - Eastern

jdrx

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 40

Overall rating:

4 out of 5

Verified Review

9 Night Bermuda & Eastern Caribbean (Cape Liberty Roundtrip)

Sail date: October 20, 2016

Ship: Anthem of the Seas

Cabin type: Inside

Cabin number: 7519

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Best part=

New ship, very comfortable, excellent food at most of your restaurants

dedicated serving personnel in most public areas Impeccable cleanliness.

What could use some improvement=

When I purchased my cruise ,I stated that it was my birthday cruise and I was told that there would be a special treatment for these occasions. On the October 22 diner, we were with some friends waiting to see what it was but nothing happened from your personnel. There most have been a communication problem.

Stateroom computerised account. Very difficult to follow with many mistakes

I had to go 2 times to Customer Service to rectify my report. Some attendants were having difficulty to be understood in English and the general attitude was not the greatest .My feeling is that being a new ship, some employees need more training on the job. I have been in many cruises mainly on celebrity cruise line and I could feel this lack of experience.

6PM seating. I did ask for it because of my wife medical condition. Unfortunately

I was booked at 8.30 PM.I had a hard time to change for 6.PM.I was finally able

to get between 5PM an 6PM after many request .I could feel that it was difficult for the booking personnel to change booking.

Ship experiences

Food and Dining

5 out of 5

All restaurants were very good to the exception of the SILK (Surf and Turf) The meat was really tough and they forgot to include the shrimps. The waiter had to go back to the kitchen to get a shrimps brochette which was so spicy that my wife was not able to eat it. A reel mess . needless to say that we did not go back .

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Most crew members were very nice and helpful with a special mention to my room mate on stateroom 7519 Improvement could be made at customer service and restaurant booking crew

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

excellent

Ports of call

Cape Liberty (Bayonne), New Jersey

5 out of 5

Philipsburg, St. Maarten

5 out of 5

San Juan, Puerto Rico

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

8 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

Thumbs Up 0

Flag

Sarahs58 8 years ago

If they have 3600 passengers on board on average they would have 10 a day with birthdays. They are not going to automatically do cake etc for 70 people each week unless you order and pay.

Thumbs Up 1

Flag

shnhutson 8 years ago

U have to pay extra for special occasion stuff. Your travel agent can probably do a better job of arranging stuff for u like a sign on your door or flowers in your room

Thumbs Up 0

Flag

Windjam064 8 years ago

Thanks for the report

Thumbs Up 0

Flag

alexandermainhomecallcouk 8 years ago

You only mussed out on "birthday" cake and crew singing happy birthday,nothing to make a big deal about

Thumbs Up 0

Flag

nurselife 8 years ago

Yeah you can do that too.

Thumbs Up 0

Flag

mexicogirl 8 years ago

I've heard that the only way to get a cake or anything for your birthday is to purchase it on the website.

Thumbs Up 0

Flag

nurselife 8 years ago

Yeah tbat don't do anything for a special occasion when you book the cruise. But someone mentioned if you are at dinner and mention it tbey bring you cake. I will find out in Feb

Thumbs Up 0

Flag

Other reviews of this sailing

Great Cruise

Perfect Cruise

Review of Anthem of the Sea