A voyage that won't be forgotten

We were on the voyage that sailed into hurricane force winds and high seas, so it will always be unforgettable. I can't imagine anyone on board, including the captain, who wasn't anxiety ridden.  When you're falling off the bed and walking uphill to the bathroom, while the shower door is swinging open, I'd say scary!  However, we think the staff did a good job throughout.  The reason for three stars is not about the storm, it is about the rest of the trip.  On our first night, which was normal, we ate in American Icon....for over two and a half hours.  The service was the worse ever on a cruise ship and the food was awful.  We, as well as several other tables, complained.  They wrote down all of our information, but we never heard anything.  Of course the next day all hell broke loose.  We have been on thirteen cruises.  Our previous cruise last year was on Quantum of the Seas (sister ship to Anthem).  We went on that ship when it was brand new and the whole "smart ship" premise was new.  There were tons of glitches and angry people on long lines for everything.  The staff was not trained and it was crazy.  We figured everything would be resolved by now, and the Anthem was definitely better regarding those situations.  However, we found the food to be the most disappointing on both ships that we ever had on a cruise ship.  Not one meal was really good.  So disappointing.  And desserts, which were always delicious on ships, were our biggest disappointments.  We ordered a Napoleon and German chocolate cake in the Grande....it looked like a graham cracker and a piece of pound cake!  Jamie's Italian restaurant was good, but it was extra and we refused to go to Chops because our party of eight ate there on the Quantum, and the steak looked and tasted like we were at The Sizzler.  Terrible.  The Anthem is definitely a beautiful ship, awesome from the staterooms to the lobby.  270 is beautiful.  The show was incredible.  You would think you're on Broadway.  Even with the beauty of the ship, we all decided that we wouldn't cruise on another smart ship.  There is no question that we all like the convenience and warmth of a main dining room. We missed that on both of these ships.  It had nothing to do with the storm we went through, but we all decided that we wouldn't be returning to the Anthem of the Seas.