Great Cruise but Staff not as with it

Anthem of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

5.0 out of 5
Verified Review

Sail Date: December 12, 2015
Ship: Anthem of the Seas
Cabin Type: Suite
Cabin Number: 10236
Traveled As: Couple
Reviewed: 1 year ago

Don't like that Spa Suite guests were not allowed Coastal Kitchen for breakfast or lunch
Didn't like limited and expensive room service menu
Waiters in American Icon did not act liked they truly cared
Head waiter in Coastal did not check on us
Didn't like the reliance on laptops and computers by staff as this created a loss of the personal touch that we felt in the past
Didn't like 1 hour sale specials in shops as these conflicted with dinner reservations and created excessive congestion when we could shop for the sale item
Didn't like that the Diamond Club Happy Hour (5:00 - 8:30) cocktail list did not include any Canadian Whiskey like for example Canadian Club
Didn't like black jack during the day in the casino did not offer a $5 or $6 table. Also please have non smoking tables open during the day
We want to give praise to our cabin steward Joanna who did.a fantastic job for us!

 

Food and Dining

3 out of 5
Not a fan of American Icon

Onboard Activities

5 out of 5

Entertainment

3 out of 5
Spectra was great. We will Rock You and The Gift did not hold our interest. This was the case even though we love Queen's songs and music

Service and Staff

3 out of 5
Our cabin steward Joanna was great!!!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Spa Suite was great.

Ship Tip

Book as many reservations - dinners, entertainment, and on board activities before boarding

5 out of 5
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