Great Cruise but Staff not as with it

Anthem of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

5 out of 5
Verified Review
Anthem of the Seas

Sail date: December 12, 2015

Ship: Anthem of the Seas

Cabin type: Suite

Cabin number: 10236

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Don't like that Spa Suite guests were not allowed Coastal Kitchen for breakfast or lunch
Didn't like limited and expensive room service menu
Waiters in American Icon did not act liked they truly cared
Head waiter in Coastal did not check on us
Didn't like the reliance on laptops and computers by staff as this created a loss of the personal touch that we felt in the past
Didn't like 1 hour sale specials in shops as these conflicted with dinner reservations and created excessive congestion when we could shop for the sale item
Didn't like that the Diamond Club Happy Hour (5:00 - 8:30) cocktail list did not include any Canadian Whiskey like for example Canadian Club
Didn't like black jack during the day in the casino did not offer a $5 or $6 table. Also please have non smoking tables open during the day
We want to give praise to our cabin steward Joanna who did.a fantastic job for us!

 

Ship experiences

Food and Dining

3 out of 5
Not a fan of American Icon

Onboard Activities

5 out of 5

Entertainment

3 out of 5
Spectra was great. We will Rock You and The Gift did not hold our interest. This was the case even though we love Queen's songs and music

Service and Staff

3 out of 5
Our cabin steward Joanna was great!!!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Spa Suite was great.

Ship tip

Book as many reservations - dinners, entertainment, and on board activities before boarding

Ports of call

Nassau, Bahamas

5 out of 5

Cococay (Cruise Line's Private Island)

5 out of 5
Was this review helpful? 16

3 Comments

maria1122    8 years ago

We have always been welcomed in coastal kitchen for breakfast. Three cruises on Quantum and stayed in jr. Suites. If I may know why was important if the head waiter checked on you?

ginabrown    8 years ago

Geeeez, nothing nice to say at all.... except about Joanna. This isn't a review I put any creedance to... just a bunch of complaints.

budhakitty    8 years ago

For a five star review, there certainly does not seem to be a lot of positive feedback.

Other reviews of this sailing