AmaViola Reviews

3.8 out of 5

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3.2 out of 5

Disappointing River Cruise by jackhira

Verified Review
/ Sail Date: / Traveled As: Couple

For the price they charge it did not meet our expectations. Biggest disappointment was the hotel we were given in Budapest...a very sub standard property Art'otel??? WHY? How did they decide who to put up at a fairly decent hotel like Sofitel(100 passengers got this) and the rest 50 of us at this TERRIBLE one? Do they realise that we have been charged $1300 for the night at this hotel which we priced at max. $150? Are they clueless as to whether we are so stupid as to not realise this This started the whole cruise on a very bitter note. We were celebrating our 50th anniversary We realise some things happen which cannot be controlled. Have travelled the world enough to know this. But WE WILL NEVER EVER DO AMA AGAIN nor will we recommend this to anyone For the sake of GOODWILL they had better be coming back to us with the explanation and a partial refund/adjustment for the terrible experience Wines were not being freely served at meals as they advertise. We struggled to get more than a glass each and after 2 days JUST GAVE UP!!!

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4.4 out of 5

AmaViola = Heaven by Cruiser6667903

Verified Review
/ Sail Date: / Traveled As: Couple

Loved it and highly recommend. The ship, staff, and tours were all exceptional. The only disappointment was the food in the Main Dining Room. I will definitely consider AmaWaterways for a future cruise!

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