Disappointing River Cruise

AmaViola Cruise Review to River Cruises - Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

3.2 out of 5
Verified Review
AmaViola

7 Night Melodies Of The Danube (Budapest To Vilshofen)

Sail date: August 24, 2018

Ship: AmaViola

Cabin number: 233

Traveled as: Couple

Reviewed: 2 years ago

Review summary

For the price they charge it did not meet our expectations. Biggest disappointment was the hotel we were given in Budapest...a very sub standard property Art'otel??? WHY? How did they decide who to put up at a fairly decent hotel like Sofitel(100 passengers got this) and the rest 50 of us at this TERRIBLE one? Do they realise that we have been charged $1300 for the night at this hotel which we priced at max. $150? Are they clueless as to whether we are so stupid as to not realise this This started the whole cruise on a very bitter note. We were celebrating our 50th anniversary We realise some things happen which cannot be controlled. Have travelled the world enough to know this. But WE WILL NEVER EVER DO AMA AGAIN nor will we recommend this to anyone For the sake of GOODWILL they had better be coming back to us with the explanation and a partial refund/adjustment for the terrible experience Wines were not being freely served at meals as they advertise. We struggled to get more than a glass each and after 2 days JUST GAVE UP!!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
Dinner was good. However both breakfast and lunch were just OK. The dining area is very crowded and when people are queuing up at the egg prep station it is difficult to access the other food placed on that side. During breakfast we had a hard time getting coffee service and during lunch the same was for wine service It was a struggle to get wait staff to attend and replenish drinks

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Be prepared for extremely tight living space. Very few times when ship was GLIDING on the river during daytime and hence not much to see and enjoy

Ports of call

Budapest, Hungary

3 out of 5

Bratislava, Slovakia

4 out of 5

Vienna, Austria

3 out of 5

Melk, Austria

4 out of 5

Grein, Austria

4 out of 5

Linz (Salzburg), Austria

4 out of 5

Passau, Germany

4 out of 5

Disembarkation

4 out of 5
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