great boat, lots of places to explore. Entertainment is good and food is very good. App crashes, staff seems overwhelmed and tip sheet has misinformation. I look forward to experiencing continued improvement in the guest experience.
Embarkation
5 out of 5
super efficient. Post pandemic procedures have improved the overall experience
Ship experiences
Food and Dining
5 out of 5
Main dining room was fantastic. My time dining can result in a delay, but it's "my time" and there is the opportunity to make a reservation if you so choose. Nice procedure.
Onboard Activities
5 out of 5
Very nice variety for all ages
Entertainment
4 out of 5
Overall good but the reservation policy through the app is horrible. App crashes and all reservations are lost. When you make a reservation, grab a screenshot for when the app crashes numerous times
Service and Staff
4 out of 5
Main dining room was fantastic. All other staff members seemed stressed and shorthanded.
Ship Quality
5 out of 5
Great ship, clean, so many cubbies to find.
Cabin / Stateroom
4 out of 5
quiet location, view of Central Park and the rising tide bar. Can hear the deck music, which is really nice, except the chairs on the deck not comfortable for lounging. And privacy is challenge since the rooms on the other side can see into your room.
Ship tip
Don't count on the app to keep your reservations, take screenshots to prove you made the reservations. Make reservations before even boarding.
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