Could have been a better cruise

Item: Allure of the Seas
Rating: 3.1
Author: Chriscruise14

Allure of the Seas Cruise Review to Caribbean - Eastern

Chriscruise14

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

3.1 out of 5

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: May 13, 2018

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 10682

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Expected excellent service on a ship whose line is considered #1. Will be going to another cruise line next year for better service. Do not force the tips on services provided let us tip according to good or bad service. It will provide incentives for ALL employees to provide better service.

Embarkation

2 out of 5

Also confusing!

Ship experiences

Food and Dining

2 out of 5

The menu had same food just rotated it all seven days. The night times had as choices as complementary foods such as heated frozen pizza didn't nighttime buffets or many complimentary snacks. Room service had the 18% tacked on so it was no a choice if one wanted to sleep late.

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

The windjammer was crowed and had the same food. In the dining room the waiter kept nightly reminding us to give him a 10 rating. The busboy had to be asked to refill our water and ice tea drinks. The main dining rooms had the tables so close it was hard to get through. The menu was the same just rotated the items.

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

If you got trip insurance or are able to cruise another line change. Not worth the frustration. according to how the service is provided. Our luggage was with the wrong which made us wait at least an hour. Too

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Very confusing and this was Only our ship docked.

Thumbs Up 1

Philipsburg, St. Maarten

2 out of 5

The island was too far away. The ship should have provided shuttles considering there were elderly and children on board. We were not able to relax because the residents were constantly selling items even foot massages. I understand that is their livelihood but we went there to relax not to purchase. Paying $10 per person for a beach chair was outrages.

Thumbs Up 1

San Juan, Puerto Rico

1 out of 5

Not worth disembarking. Not much to see. Very rude people it seemed we were congesting their tourist area. Did not visit Old San Juan.

Thumbs Up 2

Labadee (Cruise Line Private Island)

5 out of 5

Long walk, they did have a shuttle if you were lucky to catch it. The food was excellent.

Thumbs Up 2