Allure Disappointment
Allure of the Seas Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: July 03, 2016
Ship: Allure of the Seas
Cabin type: Suite
Cabin number: 11254
Traveled as: Couple
Reviewed: 8 years ago
Review summary
Suite guest lounge and dining was the highlight. We bought a package of 5 dining meals On my time. Specialty restaurant service was poor to fair at the most. Items mixed up on orders. Delayed service for wine, and a uniform lack of the understanding of the wine discount on our Ultimate Package for drinks. Staff wanted to argue. We took our complaint to the Food & Beverage manager @ guest relations and showed him the web page for the package on an iPad. We also took the current sales flyer from the Promenade deck and demonstrated the difference. It was 20% discount off. The ship is beautiful, better than OASIS. As Diamond Plus cruisers, this our 22 trip. Color us disappointed. Our cabin attendant was the Star of the trip. The Grand Suite was also smaller than any other which we've stayed in.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Best bar on the ship is in Central Park, along the walkway. Michael, from Jamaica, was our favorite bar tender, and very entertaining.
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Traveler Photos
