not what it used to be

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

2 out of 5
Verified Review
Allure of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 05, 2015

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 12179

Traveled as: Family (older children)

Reviewed: 9 years ago

Review summary

We have cruised with RC in the past and loved it. We thought it was above all other cruise lines. In the past we felt pampered, almost. This time, very different. Our room had little bugs in it, tried calling the room attendant twice with no response, by the pool you have to practically beg to get a waiter to get you something. Not enough for our kids ages between 18-20. I feel like they have lost in what I considered the best in customer service. Very sad, because we had invited other people on the cruise with us. Never had I experienced bug problems on a ship!

Ship experiences

Food and Dining

3 out of 5
food great but was seated at a 5-6 person table with 7 people. They could not get us a bigger table. But, nice waitress.

Entertainment

5 out of 5
best part of the cruise!

Service and Staff

3 out of 5
not what it used to be

Ship Quality

5 out of 5

Cabin / Stateroom

Had bugs all over the desk, never got rid of them. Tried to call room attendant twice with no response. Then when we saw him going to eat so, not thinking about it.

Ports of call

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

3 out of 5

Cozumel, Mexico

5 out of 5
Was this review helpful? 8

1 Comment

glomarrone    9 years ago

I enjoyed reading that you loved the quality of the ship and the entertainment. Sounds like the food and service were not up to your expectations.  I hope that your next cruise is a better fit for you.  There are many lovely islands in the Caribbean for you to visit.  Thanks for posting your first review here.  Please continue to visit this Website and join our discussions in the Forum.  There are always topics of interest being discussed.  We would all love to hear your opinions. 

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