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Allure of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 15, 2015
Ship: Allure of the Seas
Cabin Type: Balcony
Cabin Number: 10595
Traveled As: Family (older children)
Reviewed: 2 years ago

All of my entertainment reservations were lost due to some type of computer problem as no cause of mine. I was told by customer service in Miami that when I got on board they would take care of it. Then when I got on board, they said there was no way to reschedule my lost reservations. I was pissed. I then went to the assistant cruise director and explained my problem she was reluctant but said that she would call my room and leave a message to tell me when to call when she would be in her office and call her back. She never called. Would I ever sail on Royal again, I don't think so.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Make sure you do your home work first because the onboard staff could care less

3 out of 5
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