First Timer for Partially Sighted guest.

Item: Adventure of the Seas
Rating: 4.3
Author: susand239

Adventure of the Seas Cruise Review to Canada, New England, New York

susand239

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 35

Overall rating:

4.3 out of 5

Verified Review

6 Night Canada & New England (Cape Liberty Roundtrip)

Sail date: July 20, 2019

Ship: Adventure of the Seas

Cabin type: Inside

Cabin number: 7117

Traveled as: Couple

Reviewed: 4 years ago

Review summary

We had a wonderfully relaxing cruise. Well cared for. The experience for these first timers went beyond our expectations.

Embarkation

5 out of 5

Wonderful. I am partially sighted and the embarkation staff could not have been more empathetic to my needs.

Ship experiences

Food and Dining

5 out of 5

The food in all restaurants was amazing and of excellent quality. If we had one small complaint it would be the service in the main dining room and the Chops Grille was slow.

Onboard Activities

5 out of 5

Spa, and walking track. We also did the Chefs Table experience which was amazing. And the Bottomless Brunch.. very good experience.

Entertainment

5 out of 5

Shows were of good standard.

Children's Programs

We had no children vacating with us.

Service and Staff

4 out of 5

The first day people were overwhelmed and there was not enough staff to convey instructions or to direct us. The dining times, process and locations were not made clear. We were one of many people wandering about totally lost. It is not always enough to have directions on screens and walls. Especially for the elderly and less able. We need the person to person touch! To be able to voice our confusion etc.

Ship Quality

5 out of 5

Very impressed with the cleanliness.

Cabin / Stateroom

4 out of 5

Perfect layout. Always clean. Bed was comfortable.