Very Disappointed

Adventure of the Seas Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall rating:

3 out of 5
Verified Review
Adventure of the Seas

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 02, 2019

Ship: Adventure of the Seas

Cabin type: Suite

Cabin number: 1620

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

We had the Royal Suite and were very disappointed in the customer service, our concierge never did a thing for us, what a useless perk. We were in an owner suite on Norwiegan Cruise Line and had been treated extremely well, with many perks and we were expecting the same level of service but it came no where near this. This was a once of a lifetime getting the Royal Suite and we were so disappointed. We will never again go on another Royal cruise, the level of serves on other cruise lines far surpass Royal.

Embarkation

2 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Labadee (Cruise Line Private Island)

2 out of 5

San Juan, Puerto Rico

4 out of 5

Philipsburg, St. Maarten

3 out of 5

Disembarkation

1 out of 5
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3 Comments

Gwbigdog    2 years ago

Gwbigdog    2 years ago

grifflee    5 years ago

What was it you wanted the concierge to do for you? They will do almost anything you ask. I was on MSC Yacht Club with a butler who did very little for me but i had no needs, but he was sure available had i needed anything at all. Just ask!

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