TERRIBLE CUSTOMER SERVICE AT AIRPORT
Adventure of the Seas Cruise Review to Caribbean - Southern
7 Night Deep Southern Caribbean (San Juan Roundtrip)
Sail date: May 06, 2007
Ship: Adventure of the Seas
Cabin type: Inside
Traveled as: Couple
Reviewed: 16 years ago
Review summary
THE SHIP WAS FINE. YOUR COMPANY NEVER OFFERED ANY TYPE OF VOUCHERS FOR MY LUGGAGE FROM THE AIRLINE IN PR. TO THE SHIP. I HAD TO PAY 30 DOLLARS FOR A TAXI FROM THE AIRPORT IN SAN JUAN TO THE SHIP, TAKING MY OWN BAGGAGE. THEN STANDING ON LINE FOR OVER AN HOUR TO CHECK MY BAGGAGE ON THE SHIP. I WOULD HAVE TAKEN THE VOUCHER FOR THE HANDLING OF MY BAGS IF OFFERED. I HAVE CRUISED OVER 20 TIMES AND THIS IS THE FIRST TIME I REALLY HATED THE WAY MY CRUISE WAS SET UP AND HANDLED.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Pros: SERVICE ON THE SHIP
Cons: THE WAY THE BAGGAGE IS HANDLED TO AND FROM THE AIRLINES
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