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It is sent out within 36 hours of disembarkation to the email on file from the booking &/or check-in process to the primary account holder(s) for all authorized users. If you were not receiving email updates and notices of pre-boarding promos, then there might be a typo in the information. Call the phone # listed on your cruise history to request a snail mailed version.
Answered by maryred on September 12, 2024
You should have received it by now. I got mine the same day as disembarking
Answered by csunrayz on September 12, 2024
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