U.S. Cruise Reviews

I would like to start by saying the service was wonderful and all employees were very friendly. I enjoyed the spa several times however it always ended up costing way more than I expected and I did not like being approached after every visit feeling like I had to by product. The room service took quite a while, and the food was horrible. How do you screw up a club sandwich? The over-all layout and easement of locating different areas on the ship was confusing. The ambiance of the ship was extremly disappointing!!! The shower at any given time of the day went from extreme hot-cold-hot, if your traveling with children this could be potentially dangerous! The casino, and shops were closed a majority of the time which was very inconvenient. For the price, it was what it was, but I wouldn't do it again.

We have sailed twice on Celebrity line and found this the best of the two. This was a short 4 day cruise through the NW coastal area. This trip was on the Mercury, previously we had been on the Century. The Mercury is scheduled to be refurbed in 2009 and boy could it use it. Missing tiles in the pool area, worn and used carpet, tired color scheme all indications of lots of use. Although the ship is tired looking, the service was top notch! Previously on Century, the service was ho hum. This time the line showed us why we came to Celebrity to begin with. The waitstaff remembered what we liked to drink and our particular likes and dislikes. The rrom staff was impeccable and nothing was ever amiss. The posrts of call were Victoria and Nananimo. Vistoria was as she always is, a lovely tourist city with lots of attractions to interest anyone, theaters, museums, shops, food. Nanaimo however, is a very small working town and not quite up to a cruisers interest just yet. Very small, not lots to see or do and stretched out, the old quarter is many many blocks away, pretty far for the older crowd of Celebrity. In the long run, Celebrity is a terrific cruise line and we booked 2 more cruise for next year while on board this trip! We are cruise crazy!

The ship was very clean, the room attendants and food servers very anxious to please. The nightly entertainment was good but it would have been nice to have more movies available. We had a selection of two movies. One day there was an R rated movie and the day at sea there was a children's movie. These did not meet our needs. In Victoria, we took the tour that had tea at Bouchart Gardens. Tea was served at 11 a.m. which gave us one hour to tour the gardens. This isn't enough time to see all of the gardens let alone go into the gift shop. Had we known, we could have taken the Bouchart Gardens tour and then gone to the Empress Hotel for tea in the afternoon. Or better yet, had a free tea on the ship.

great short cruise, not all that relaxing, due to the length, but definitely a good get-away. Mercury is filling in time between the summer Alaska cruises, and repositioning to Hawaii, and points south for the winter. seems like a big ship to be making this short trip, but it was good. staff is very friendly, food is better than ok, i love to go north, so the ports were fine for me. stateroom was large, clean, definitely above average, restaurants menus had enough variety to suit any tastes. this was our first Celebrity cruise, and would definitely do it again.

The ship was clean. The crew was abundant and very polite and kind.

This was my first cruise, although my wife has been on three before. I will say it won't be the last. Even though it was a short one (4 nights) I did find iit relaxing. We did have a nice sunny day in Victoria, BC and saw the Butchart Gardens (beautiful). The food was very good, the service excellent, and we felt pampered. I was pleased with the inside cabin and always slept well. I had nothing to compare it with because of my first time, but I felt the ship Mercury was a comfortable one (my wife agrees), and the crew very courteous and helpful. I will go again in the future.

We were in a concierge lass cabin that was clean and in decent size. The crew members were always pleasant. Everything met our expectation except, the dining room. The tables in the dining room were clamped too close to each other and far too small. the service of the waiter and assistant waiter were the most unpleasant experience we have ever received. Seemed like they were not able to co-ordinate with eachother. The greeting was practically nonexsistant and services were SLOW! We only had two meals in the dining room and had the rest of our dinners in the alternative restaurants.

The Mercury is commited to turning you into a alcaholic even if you don't drink!! That is easily stemmed when you are charged $6.85 for a simple Bourbon Coke. A Barista is badly needed on the Mercury. You cannot get a Latte there!! All menu's are steered to selling you Booze. Tours are overpriced unless you prefer to be herded like cattle. If you can stay away from being nickled & dimed to death onboard, you can have a great time. Stay out of the Casino; It's a pure Money making machine with rare payouts!!

This was my first cruise ever. When booking the cruise, we requested to dine with friends; however these arrangements were not made. The following evening, a table top was supposed to be added to provide accommodations for eight, but this did not happen as well. We ended up splitting up into two tables. Both the appearance of the Mercury, and the food were okay. The overall experience was just okay.

Since this was my first cruise, I didin't know what to expect. I was pleased by the friendly and attentive crew and staff, the variety of entertainment and food stations available at all hours and the comfortable cabin.

This cruise ROCKS!! This was my first cruise. I heard of people going on cruises all the time but never thought it was such a treat. Everything was great!! I'm a picky person when it comes to food and service. I cannot say enough. I want everyone in my family to experience this. I can't wait to go back to a cruise. This time, for longer period!

Was a very relaxing cruise. Would have liked more daylight cruising up the canadian coast.

The ship itself was fine. It was clean and well maintained

Very clean . Well run. Nicely furniched and finished

Good ship - doesn't have the golf that was advertised

The rooms were very nice, better than I had expected and we had an interior cabin. The value was amazing. Great relaxing vacation.

Great delivery of product.

The ship was beautiful, just the right size for a new cruiser. Food was fabulous. Homemade ice cream out of this world. Ship had good access for those not able to get around easily. I had broken my arm and the crew was so helpful, even carrying my plate to the tables for me. The library wasn't what I expected, but who has time to read with all the shows, dancing, shopping, etc...I can hardly wait to go again!

The ship was very clean. The staff were wonderful and my sister and I had a much deserved indulgent weekend.

This was a trial run my first (alone) since my husband made his transition.