Europe Cruise Reviews

Overall excellent cruise and experience. A few issues that could be refined to deliver a consistent experience. They must develop a plan to deal with children that are not properly behaved and parents that are not able to acknowledge or control their children's disruptive behavior.

Singles meeting but not hosted. It took place In a bar with a quiz going on. Completely useless with no host. Library was a cupboard. Everything on board very very expensive. Food not so good. Staff were excellent. Would never travel on royal Caribbean again.

Stunning ports of call, an amazing engineering marvel of a ship, gracious local people and an amazing cruise staff.

Everything about the cruise was great from start to finish. Embarkation was fast and easy. Getting to the ship from the train wasn't that easy. There was a Celebrity cruise person there that would take us by bus for 2 Euros per person. I seriously wish we had done that. We made it on eventually though. The ship was fantastic. Very clean, modern, and updated. We felt the staff was first and foremost the best part of Celebrity. Everyone we encountered remembered our names and bent over backwards to make us eel special. We truly enjoyed the company of the staff. The food was also superb! We felt that the quality of the food alone was reason to return as well. We loved the presentation and attention to detail, but above all the food itself was tasty and fresh. There was always something for everyone at the table to enjoy no matter what your taste or preference was. The cruise was organized well and we felt that the ship ran like a well-oiled machine. There really wasn’t any downside. We felt the entertainment was lacking a little bit, but not enough to deter us from not booking a cruise on this ship again. The entertainers themselves were great; the talent of the entertainers was definitely there. We just thought the shows themselves were lacking. Perhaps doing a rendition of a shortened Broadway show would have been better than just singers singing random songs from Broadway. They were great, but there wasn’t really a show it was just people singing songs, at least in our opinion. We loved the comedian Phil and the guest act Flyboys. Both were unique and we loved seeing them and would see them again in the future. We also really enjoyed the Solarium and adult only section of the ship. That was probably our favorite part of the ship! Everything was so clean and we appreciated the effort to keep the ship sanitary. The bathroom attendants were great and I loved the buttons to open the doors and the effort to keep paper towel use at a minimum with rolled cloth towels was very classy. Attendants would clean the bathrooms frequently and hand sanitizer was enforced before entering each dining area as well as before you returned onto the ship from port. I would love if there were a decrease in the use of plastic straws. We felt that they were unnecessary, but we applauded Celebrity’s dedication to recycling efforts throughout the ship. The captain was Greek and had a sense of humor about him. Disembarkation was smooth and flawless. We used the overpriced Celebrity bus shuttle to the airport because we didn't want any hassles and it was very easy. No hiccups at all. Ports of call were excellent. We loved every single place we visited. We mostly did things on our own based on prior research. We booked excursions privately for the most part. We did a transfer to Taormina because we were afraid about getting back on time. The time was really on 2, 2.5 hours in Taormina for $65. Not the best, but they did make a note when I complained to the shore excursion desk. The other was Athens tour of Acropolis and the Lake. This ended up being such a fantastic excursion! We loved the relaxation of the lake after sweating in the hot sun on top of the Acropolis. The guide and bus driver were also fantastic! Shore excursions were a little overpriced, but overall happy we did them. Highly recommend this vacation. You won't be disappointed.

Cruise and crew were fantastic. WIFI was the worst I have ever seen.

The bath towels were beautiful with nice embroidery, but, it was like drying with a piece of carpet!!!

very good except couple issues mentioned above cabin smelled foul in few occasions

This was our 11th cruise and the first on HAL. We were impressed with the cruise line and we loved the itinerary. The ship isn’t new but it’s elegant and classic. I love that it has a promenade deck. Our cabin was quiet and comfortable with a surprising amount of storage space.

Norwegian Epic - The cruise ship was massive .. the first part of our cruise was great .. not many people we didn’t have to wait or fight for pool chairs and the boys got on the water slide and would run and get right back on them again .. no wait .. but in Barcelona a whole new cruise began and everything was reset. Pictures on our account, etc.. we noticed they had a celebration pool side to commemorate the beginning of the cruise .. for those clients (we did not have that). At Barcelona they picked up more people and then the ship was full.. at capacity. A couple people in our group of 25 people were ignored at the pool bar. They served everyone around them even people that walked up after them. This was extremely upsetting. .. we were grateful that we only had to endure that for 2 days (our cruise was almost over) .. Pros to the cruise ship ... tons of entertainment!!! Always something going on!!! lots of bars with live nightly entertainment, lots of places to eat included in the package in addition to the gourmet Restaurants that were extra. They had an over 21 area with bars and tables alone with a pool and pool lounge chairs and large screen (like the one where we watched movies on celebrity) .. they watched the World Cup games there during the Day and movies at night .. They had casino table games and slots and had games (boxes) going for the World Cup games. They had bingo games where you could win $2,000 or a 7 day cruise. Lots for the kids to do by the pool and the kids club was amazing .. the kids did not want to be picked up. They had a game room with tables and board games which our kids enjoyed too. And of course the WiFi cafe with book cases with books to borrow to read during the cruise. The cruise staff were great... minus the bartenders at the oool bar after Barcelona Cons - Food was okay .. not bad but not celebrity food. WiFi that was included was only 250 minutes not unlimited WiFi .. it was horrible .. had to pay for the better WiFi and one day it was totally down. Not like celebrity. We booked a balcony because I these cabins are usually more comfort. Not the case on this shop. The cabins were small for the number of people .. really tight. We had a beverage package but couldn’t get a bottle water or soda. We would get cups .. if we wanted bottled water we had to buy it. We did have water on the juice bar so we refilled our water bottles there.

Norwegian Breakway is poorly managed with hostile guest service managers. A total nightmare trip with this ship.

This was an excellent cruise. The ship, crew, food and ports were all that could be desired. Weather didn't always cooperate but what do you expect on a North Sea cruise. Our cabin was the best and everything we asked of the crew was provided promptly and warmly. The food could not be topped anywhere--on land or at sea.

Enjoyed almost everything. Very large ship but many restaurants and clubs to choose from. SAS flight over was not the best--hot and crowded cabin. Return flight very good.

The cruise was great. Packed with shore trips. Food was fine. Dining rooms were nice. Buffet was great with specials coinciding with the ports. The nickel and diming is not fun though. The Princess cruise was a better schedule with better food.

Overall, the cruise is excellent but NCL doesn't pay attention to minor things which subtract highly from the cruise experience. For example, the chat application is buggy plus you have to pay for it which makes it difficult to communicate with others. The drinks package doesn't include water, specialty coffees and fresh juices which is ridiculous. The food quality is "OK" and crew not as willing to accommodate minor changes.

Having sailed with Holland-America before, we knew the clientele would be older and so we were prepared for the walkers, wheelchairs, and even for the old folk who seem to find disagreement in any and everything. Consequently, it is the professionalism of the Holland-America staff that impresses us to no end. Furthermore, the ship is magnificent, the culinary offerings terrific, and the itinerary superb. Truthfully, if you have a lousy time on this ship it is most likely of your own making.

The Jewel is an older ship, but well kept. The crew was fabulous and the food was good, although not terribly creative. Excursions were well planned. Overall I would do another cruise on this shIp.

Only thing that went wrong was trying to get Taxi after disembarkation. REALLY BAD!!!

Norwegian wants to nickel and dime everything. Food was awful. Hospitality was zero! Most ports were tinder and it was a two to three hour ordeal to leave the ship. Each post was almost 4 hours, by the time you got off and had to wait in line to get on the ship again. We had a private photographer booked for our 15year wedding anniversary, and they would not allow us to leave slightly early to make our appointment for Santorini. We ended up missing our appointment, no one from management cared. There were no feminine hygiene products that were available in case of an emergency!

You have all my comments above Do not think i will do NCL in the future

We enjoyed this cruise. The ports of La Rochelle and Gijon were very industrial and far from the city. Ship was very clean and service was excellent.