Europe Cruise Reviews

I am very disappointed at the photo. We ordered the package and the canvas was not given. So it was said the machine was not working. To compensate they told us we would get a usb with our pictures on the usb is mostly pics of the ship and deck plan. Not what was promised at all. Very saddened that we did not get what we paid for. Other than that everything else was good.

Princess was great. No complaints except they nickel and dime you (charge for bottled water in room,internet $179 for 11 days.exorbitant money exchange charges,etc). Shows were great. Lots of fun activities. Crew great. We never felt crowded or rushed even with 3000 on board. Steward was available 24 hrs a day. great venue of cities.

Overall, a wonderful experience and great family trip!

Great cruise. I am a solo senior traveler and enjoy Cunard very much. I frequently meet other solo travelers and others who share interests. I enjoy the range of dining choices that Cunard offers. I never find the ships, cramped or crowded although they are completely booked. I did not wait in a line anywhere. Nice stateroom and good service.

I appreciate how the Captain made a best and safe decision to go straight to Barcelona. We missed other ports...but Norwegian did fairly compensate the guest for our troubles.

Norwegian advertises its atmosphere as "Freestyle Cruising" and that is truly a good description. The old days of dress nights and assigned seating are long gone and with them some of what made cruising different from any other vacation place. That said, Norwegian does an excellent job of offering a wide variety of activities for all passengers and a wide range of entertainment. The food is good but it is the volume of it which is most remarkable. The crew is uniformly polite, attentive, and helpful. The Pearl is a fine ship and seemed enormous to us, although its 3,000 passengers would no longer count among the larger vessels at sea. We enjoyed wandering around to the various places on the ship for entertainment, food, and (frankly) the chance to move about. Unfortunately, our ship encountered engine trouble which forced us to miss two ports along the way and then end the cruise in Barcelona rather than continuing to Livorno and Rome. Norwegian more than made it up to us by promising to refund half the cost of the cruise and provide a 50% discount on a future journey. In contrast, a ship from another line encountering mechanical troubles in a prior port had their passengers in a smaller city for four straight days with no promise of return or any offer of relief or reimbursement. Norwegian's decision to provide information to the passengers along the way, proactively offer to compensate us for the changes, and then facilitate a fairly pleasant disembarkation is laudable, especially in comparison to peer companies. We will definitely be returning for another Norwegian cruise in the near future.

This was a horrible cruise. We were required to find last minute flight to get to Rome, Italy since we have post cruise planned. however, due to the ship had mechanical problems, passengers were forced to find a solution to get off the ship in Barcelona, Spain instead of Rome, Italy. NCL promised to cover $300 airfare reimbursement, but each ticket cost over $400 per person. I think the airfare should have been reimbursed at 100%. In addition, we were not able to utilize the ultimate beverage package since we were stuck in Barcelona, Spain for three days, in which it should be refunded at least 30%. Passengers kept getting bad announcements daily, in which it spoiled our vacation.

The internet service was horrible The food & entertainment options & quality were poor The excursion experience was horrible Communication to customer is slow Service desk help is unfriendly cleaning crew is excellent

We were a group of 3 couples and overall we had a good time. Ports of call were great but the ship is dated. Food was okay.

Very clean, great design. Stateroom and bathroom were spacious. Stateroom attendant was excellent. Really enjoyed the food options, drink options, excursion choices and fitness center. The design and technology on the ship were wonderful. Liked the higher end shopping on the Edge. Enjoyed the specialty dining as well as the main dining rooms. Overall it was a great experience with no complaints.

The ports of call were very nice and the crew was very helpful and friendly. The ship was clean, but is in dire need of an update.

Great new ship, Entertainment good, but needs more variety. Staff is excellent. quality food and restaurants. Need more sushi throughout the day. Loved Barcelona and Italy. Eden is a great concept, and the rooftop garden is beautiful.

Although things did not work out the way it started, overall I feel they did what was best to be safe. I do appreciate that safety was number one and I commend the staff and crew that had to deal with a lot of disappointed and not so pleasant travellers..

Beautiful ship, great crew, beautiful ports but if you want to speak to other passengers in English you might want to select a different cruise line.

Overall, very nice. It is our 1st time with QM2. However, I suggest that you should improve their embarkation. They should send two families to a checking desk. Thus, when the first is done, the 2nd can proceed. it will save a lot of time. Namely, always keep one family waiting at the checking desk.

Chose this ship for the ports. Used Norwegian as our hotel to privately tour all ports. Disappointed in the food/cleanliness and especially the customer service staff-they were horrible!

What a terrific cruise. The best part is the staff on board. They are courteous and eager to please. The shows are fantastic and the food is great. Would have appreciated a bit more time at each stop (especially Crete), but, nonetheless, the itinerary was excellent. Well done, NCL!

Overall, this is a wonderful cruise. It is port-intensive so the lack of onboard activists and the low quality kids clubs weren’t a big deal. It was a great way to see Greece and Italy and is highly recommend! Food and service on ship was wonderful.

Our "Deluxe Veranda" cabin placed a huge cloud over this cruise for us. Seriously there ws not enough room at the foot of the bed for two people to walk barely enough for one. Would cruise with Viking again, but NEVER in that cabin

This was one of the best trip we had ever taken; we enjoyed it very much .