Europe - Western Mediterranean Cruise Reviews

Very nice cruise, but very busy if you book a tour at each port of call. Next time I'd take a day off from tours and relax!

Overall a basic cruise, but not met my expectations as I traveled with 3 small children, 3 grandparents and my spouse and it was just not small kid friendly. If it had just been adults or even just my spouse and I, it would have been better. There was no "down-time" as every day was a new port and no real activities for the little ones.

It was a lovely cruise, but only because we were motivated to not let anything get in our way of celebrating our 35th anniversary. Being left on top of Mount Serrat (we were literally 2 min. late) was the last straw. I wouldn't cruise again on Norwegian again due to the rude and insulting NCL excursion staff. They would literally yell at us every day during the poorly explained excursion process. People didn't understand the process because the process is seriously FLAWED. The food in the NON specialty restaurants was better than the specialty ones so don't waste your $. We ate at Tepanyaki, Le Bistro and La Cucina and were disappointed. Shows were great and the ship was clean but we will never trust NCL again. We have cruised on Celebrity, Royal and Carnival and will stick with them - more reliable, professional, good food and kinder more attentive staff.

Second time on The Reflection. Amazing ship, Only concern is that at the ports we visited, the ship was a long way from any type of town or city. I feel that the cruise company should arrange better transportation to and from. Either cover the cost or perhaps arrange tenders.

Would've liked to know that there was no laundry room but a service instead. Drinks were too expensive. Some complimentary water would have been nice. Did not know about the added gratuities. Other cruise lines do not do that. Buffet was dominated by Indian food. Sit down dinner food not great. My credit that was offered to me by Royal because of an obstructed view did not show up & I had to go ask for it. Non-smoking side of the casino is excellent.

I love the service and I will do it again. I enjoyed every port and city

We just returned from an amazing holiday in the Mediterranean on the Norwegian Epic (out of Rome 23 May). Memorable, off the beaten path activities included visiting Jungle Parc and completing their Extremo high ropes course, (http://www.jungleparc.es/en ) on Palma de Mallorca, visiting Marguerite Island near Cannes, and the chair lift to Monte Solaro in Capri. We were able to splurge on the Haven for this trip - and the experience was exceptional! Our concierge team of Omar and David were amazing. They worked unceasingly to ensure guests' needs were met. Our butlers and cleaning crew (Maria, Roland, Bianca) were also wonderful. The entire staff was genuinely friendly and some much fun to speak with about sights and their home countries. Most of our onboard entertainment was to relax! My daughter had bought us spa passes which were well used! I cannot recommend enough. I even fell asleep a few times just lounging on the back deck. We did go to a few shows. Burn the Floor was perfectly executed - with a cool twist on classic dance. Priscilla had great costumes and dancing. Howl at the moon / the magician acts / the Beatles were also good. Food quality and presentation varied a bit. The Haven restaurant and Moderno were my favorites. The only service complaint might be a long wait for dinner, but we learned to plan for that as the week progressed. Overall, this was a one of our vest holidays ever. Was tough to leave and come back to reality!

We had good weather and an amazing experience. Looking forward to our next experience with Norwegian,

Nice ship, good people, nice ports of call, food was very disappointing.

This was our first cruise since our honeymoon 30 years ago. Cruise was great and the staff for the most part were friendly and helpful and helpful (other than the bartenders who did a poor job overall) The excursions were all tremendous and we took advantage of excursions each and every day. I was disappointed with the food overall at the buffet (dinners). Room was great and view from balcony was awesome.

Traveled with Costa before and we were VERY pleased. It was very frustrating that so many children controlled the pools without being corrected and they were permitted in the clubs until the wee hours.

My first MSC cruise so to compare it to the others: Embarkation was a nightmare. This is the first time I've cruised where people embark and disembark at all ports. That being said, this process is painful. When you need to leave for a tour, the lines to leave are very long because the other stations are waiting for people to embark. That was the worst part of the cruise. We booked the Yacht Club and it really was a top experience. We met other passengers on the ship who were not part of the YC and they had many complaints. Our YC experience included everything (alcohol, 24 hour butler & concierge) minibar, robes, spa sauna) and prime seating on tours and in the shows. The only extras were WiFi, massages and a specialty restaurant. Others on the ship has to pay for water! The suite was small; equal to a RCCL balcony room, but as previously stated, the amenities were bountiful. We had our own restaurant, pool, bar and elevator. I am looking to book another YC cruise with MSC. RCCL has competition in my book.

Overall experience was okay. It left a lot to be desired for me. Not sure if I would cruise again based off this cruise alone.

Very nice ship, people and ports. Hopefully they can improve food quality.

I am sorry over all we were disappointed. I ask for a double and was assured we would get one and we did not. We got two single and they keep coming apart. We had to chase our bath towels several times as they left us none. Three time no ice in the room. The food over all was not that great. A lot of the time it was cold. Really blan and a lot of the same over and over again. WE did eat in one of the dining rooms and that was good. We booket and excavation in Naples the pompeii and was told it was a 8 hours excavation and it was not. 3 hours at the sight. 45 minutes at a pearl shop not mention in the add. and 35 minute there and back. They said cost would be 119.00 and they charged us 270.00.

This was an exceptional ship and cruise ports. Best time ever!

This was our first trip to Europe. We had a great time, but if you do the excursions, be prepared to walk quite a bit. Many beautiful sights.

The cruise was good but the communications on passport qualifiers from Cruise Only was terrible.

Overall it was a fun trip. We had issues with a hair in the food, and at least one case of food born illness from the main dining room.

I would certainly recommend this cruise line. The staff were very professional and committed to their work. They made my cruise an excellent experience.