Caribbean - Southern Cruise Reviews

The very is beautiful. We love the Solarium and book our room to be just under the same area so ease of elevators is helpful. There is a cafe that serves breakfast, lunch & dinner in the Solarium, BUT IT WAS CLOSED FOR A PRIVATE GROUP! This meant that for any food you had to go to the far end of the ship, then walk all the way to the front !! People were very verbal about their dissatisfaction. Nothing could change that but on the 8th day they finally started to come around with some small sandwiches etc. Helped, but not much. The ship knew a year in advance about the booking, but didn't put them in a ballroom or private conference room - they closed a public cafe just for them while hundreds of people were displaced! NOT ACCEPTABLE EVER! Children were not contained and ran around screaming. The main pools were filled with unruly children, so were the hot tubs. All food was excellent. Service in the main dining room Table 527 early seating was superior! Clemente & his helper were efficient, attentive and always did a superior job going the extra mile for their passengers. I have a peanut allergy & the" Matri de" made sure I was okay with all the food! Our room steward, Harold, was very attentive to our needs & got to know us. Most passengers felt their room stewards were overworked and had too many rooms (25) for lack of staff!! They still did an awesome job! Overall, Royal Caribbean isn't up to par like they were years ago. They lack staff & have trouble getting staff since they do not pay well, overwork the staff by using them for several jobs other than what they were hired to do, lack help for the handicap, keeping children in line in public areas allowing them to use adult areas & the attention to the overall passengers. The Royal Caribbean name use to be one of the top cruise lines for service. Not anymore.

This was a superb family vacation! Our family group of nine ranged in age from 3 years to 93 years, and all had a wonderful and memorable time.

Wonderful time on and off the ship. Waitstaff was very pleasant, food was delicious and ease of getting on and off the ship was by far the best I have experienced. I would highly recommend Celebrity Silhouette.

Exceeded our expectations! Beautiful elegant ship with so many amenities. Would absolutely recommend The Celebrity Silhouette

Not sure I would go on the Viva again. While it is a beautifully decorated ship it is lacking in a lot of areas overall. The shopping was nil to none and when you could shop it was only in the late evenings. This seems so odd to me. Not enough fun shops, just mostly the jewerly and watch ones. Couldn't get food 24/7. Buffet was small and although the other complimentary ones were decent with the views and such they just didn't offer a lot of choices either. If you are solo then the solo lounge was amazing. I wore out the espresso machine in there.

We were a group of 8 and everything was great. Our servers at dinner were so attentive and provided supreme surface. Great ports with a lot of fun and opportunities for relaxing.

Tours were very good but was very disappointed with so much of the cruise.

The best cruise I've ever been on! Ports were outstanding and the food was excellent.

We weren’t happy on this cruise. We sailed on such fabulous ships that Jewel seemed very banal.

We loved it. It’s a huge ship and even with a 8 night cruise we realized we missed a lot of activities. Almost have to book again just to get to the stuff we missed

Enjoyed until injury on 20 Jan 2024. Food and dining experience to include activities were great

The ship, ports, and staff were wonderful! Our TA, Michelle, from Moms At Sea, was amazing. Our trip was perfect 😍

The cruise was a welcome break from USA winter with temperatures in the 80's and 90's every day. A couple sea days had high winds and rough seas. Ship had plenty of activities and plenty of time to relax. Standard food onboard was very good and onboard entertainment was very good. We enjoyed shore excursion at every port and were able to see many things we did not see before. Ship is a little older and needs updated, but very good considering the low cost for the cruise.

First cruise on Celebrity, 27 cruises before in the last 10 years. I must say you didn't disappoint! First class for the money all the way. Loved the layout and the huge variety of food and drink available to everyone. Service all thru the ship was a 10!! Every one smiling and having a great time. The library is a welcome treat too. Good entertainment for the most. Cleanest ship we've ever been on.

We have cruised on all the mainstream cruise lines and Celebrity is our favorite. Design and layout, food and entertainment are all first rate.

We had a wonderful time on a wonderful and beautiful ship but did come home very sick. One of us had Covid and the other RSV. So mask up on those elevators cuz you are packed in tight and everyone is coughing…. Other than getting sick, it was great and we will repeat this cruise just not during the winter months when germs are so readily flowing.

Even though the ship is a little older and going into dry dock soon, it is very clean and well maintained. Food was very good as was the service by all the staff. Biggest criticisms are 1) pre cruise dining time booking system is awful 2) stateroom storage and outlets are lacking 3) bar servers are almost negligible (almost always need to go to the bar for a drink)

We usually cruise with Royal Caribbean and were surprised at the level of additional perks on Celebrity. RCL needs to combine the points from both! Our loyalty to Royal may be changing.

Shows are better than others but not worth spending extra $$.

IMO the Viva is not built to accommodate all the passengers. As the itineraries are a port everyday, any change resulting in a sea day would be overly crowded. The ability to navigate the layout of the ship is challenging and illogical. Venues are small, especially the buffet. Staff is fantastic.