Alaska - Inside Passage Cruise Reviews

This was an exceptional cruise and ship. Staff were very professional and happy throughout. If I was to have a criticism, it would be that a couple of the staff on the last day of the cruise seemed to be over it and the service, speed of service and friendly smiles seemed to be less important. This was at the Maltings Whiskey Bar and the NCL Souvenir Gift Shop. The Casino wait staff was somewhat lacking in speed of beverage service but overall the Casino was great and we spent plenty of time there. Be patient at the elevators. There are 4000 people using them! Plenty of storage in the room and especially under the bed for suitcases. Specialty dining and Main Dining Rooms were great! Buffets, also very good throughout the cruise. Overall, a great cruise that I would definitely recommend to anyone.

very good cruise overall and very beautiful ship, very disappointing not being able to go to the glaciers, granted it was a life and death decision, but there should have been an alternative to go back and the decision should have been given to the passengers to be able to go back and see the glaciers this was supposed to have been the highlight of our cruise. To top it off it was very...... disappointing when arriving to Juneau no got off the ship for that emergency turn around. All ships in this situation should have an alternative on removing a passenger for emergencies, such has a helicopter landing or lift carrier to respond in any emergency situation instead of canceling a port. We should also get some kind of compensation for next cruise discount.

This was our first cruise and we were not sure we would enjoy. We found out that we do enjoy cruising and we did enjoy unpacking once and seeing some breathtaking scenery in Alaska and Canada. We found that we need to redefine our definition of "big". This is truly "big" country and absolutely indescribable.

My husband and I were very pleased with Holland America’s organization from embarking, to excursions, anytime dining, concerts and lectures offered, and disembarkation. Well done Eurodam staff!

The grand princess needs a grand updating. We couldn't even get a replacement toilet brush.

The over all experience was excellent. Everything was perfect. The only negative comment would be that the elevators were a little slow and sometimes certain ones had a out of order sign. But that would be the only negative comment and that was not really a big inconvenience.

Other than the noise issue we loved the trip and would do it again. Fix the noise issue, please.

Wonderful crew and staff. Beautiful weather. Hubbard Glacier was amazing.

The ship is elegant and the amenities were good. The crue was courteous and eager to help but were very pushy on promoting sales of items (wine, soft drinks, jewelry, etc . . .) including asking for high ratings (10) on the survey.

Was really a great cruise, wasn’t too happy about Seattle though.

Cruise was okay, but not spectacular. This was not one of the best cruises I have taken. Had a better time on the Hawaiian Cruise.

A great destination, excellent weather all week. I was never too crazy about going to Alaska but I am so happy I did go. Words can not describe the beauty of the area. Yukon, Canada region is out of this planet. Skytour in Skagway with Brian was the best.

We enjoyed sailing on this new mega ship however if we go to Alaska again I would pick a much smaller ship. This large vessel cannot get as close to glaciers as smaller ones and when docking in port we were always the farthest from the town. Especially in Juneau we were docked more than a mile from town. Shuttles were provided for $2.00. The speciality restaurants were a disappointment. We expected better service and higher quality food. Service was average and only the food at Oceans was exceptional. First time on NCL and found the experience average although the ship was lovely.

Overall it was enjoyable cruise. Need to point out not enough entertainment shows to accommodate all passengers. You have to reserve immediately after boarding or you are out of luck to find any seats. Also, you should account in you budget for mandatory service charges of $14.50 per person per day. Finally, final disembarkation was not very well controlled. However, I really liked the offered free of charge service of handling our luggage with the airlines making sure they are delivered to our final destination. M

very nice cruise would recommend to anyone to go on this cruise

Solo disabled on cane. Very difficult . Crew appeared fatigued after day two. Lots of staff standing around at times, no offers to help me. It would take me three trips to get all my stuff, often it was bussed off table before I even had a chance to eat.

Good itinerary, great cities visited in Alaska and BC. Wished we had more time to spend in Victoria as we arrived at 6pm and left at 11p. Overall nice ship with excellent staff. The food was adequate. The activities on board were just ok. Definitely recommend dining at the Tamarind restaurant on board.

I was very unhappy on this cruise regarding my room choice and itinerary changing. I spoke to the front desk at the end of the trip and Ana Margarida Felix Da Costa told me I should have brought it to their attention at the beginning of the cruise. Also, some of the food in the buffet was served cold on more than one occasion.

We loved this Vacation! Alaska was amazing and this vacation was a great place to unplug and meet new friends! Our cabin was a great size and had tuna of storage! Staff was amazing! I guess it was just perfect!

A beautiful ship with good food & entertainment. The shore excursions good with acception of Vicortia British Colombia.