OK, you can call me OCD if you like but I do have some experience in Moderating on another cruise website in the past and my query has been mentioned before to Cruiseline staff. I thoroughly enjoy Cruiseline and have left the other cruise websites I had frequented because of the increasing content here. I have been reading MANY review posts that read like they were written by a 6 year old and those posts do reflect greatly on the site. Posts that use poor grammar, written in LARGE CAPS, have only 1 star when the review exposes they had a great time, bash only one area of the cruise without giving full details on other areas and poor spelling (just to name a few) shine a poor light on the website! I have been told that due to staffing that it would be impossible to moderate every review written. I have offered my services in the past as a volunteer moderator to help with this issue. I truly feel that moderating these review posts prior to actual posting will help the website to draw and keep members. It is impossible to take a review serious when it reads like tabloid news. Just IMHO....
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Should Reviews Be Approved Before Posting? Your thoughts........
14 Answers
Having just "approved" reviews and not "verified" on this site could lead down a road I would prefer not to travel. As for the grammar and the diatribes, well that goes with the territory.
Poor grammar and spelling are a result of the computer and smart phone age. Just be grateful you don't have to read their résumés and job applications.
I am in no way promoting the fact that a moderator that proof reads a review before posting be able to change it to what he or she believes as opposed to the member. I am only saying that by moderating a proposed review, corrections can be made or can be asked for the member to change when it comes to poor grammar or the like. REVIEWS THAT ARE POSTED LIKE THIS ARE NOT ONLY ANNOYING BUT TAKE AWAY FROM THEIR MESSAGE. Reviews that complain about one area of the cruise yet never mention pertinent information like cabin, food or crew negate the purpose of the reviews thread. I just personally feel that much of the information crucial to the review is being lost because some reviews seem to go more on a rant about a certain thing or crew member instead of the who, what and where of the experience they had. As for the back biting, have you read some of the review replies lately to some of these poor post's? Again, this is just my opinion. Thanks for your reply JusMe :)
I think that all reviews should be posted. That is what gives this site its relaxed flavor, Unlike other cruise sites we do not have all the negative back biting that drove a lot of us to this site and not others.
If reviews are "Approved" then we get heavy criteria of what and how we must post. That kind of activity cuts down on the amount of reviews. Here people can give a review and include what was important to them. I also feel that a person to "Approve" a review they could not approve a review because it bashes a cruise line that they like.
I would rather sift through the garbage reviews for the good ones then get a sanitized edition that may have gotten rid of something that was important to me but not to the reviewer.