Don't let one bad cruise turn you against all cruise lines! We have always cruised carnival and had NO issues at all! We had issues from the moment we entered the port security.....try Carnival...seriously, they have always been excellent to us. We had thought that we would try the different cruise lines and decide which one we liked best and Carnival has own by a landslide, so far. Our review was on the soot on the balcony... Interesting