FINISHING CHECK IN ONLINE MYSTERY

Impossible to speak to anyone at CCL, including website assistance...The ability to finish checking in online is available 14 days prior to sailing...(unless you're diamond or platinum) so for ours of 11/27, I can finish it 11/13 on my pc, which is whats recommended...fine, but then, on my HUB account, I logged in with this cruise (its correct) but the first page says "check in will be available within 90 days of sail date. Come back October 28, 2021!" (The exclamation point is theirs too).

whassup with that? this some kind of teaser to get you to look early and buy some thing? or can I really check in way early on their HUB? not inclined to "manage booking" or fool with it in any way...don't really need the HUB until we board anyway...

12 Answers

Ignore the hub 90 days. That got me too! it is still programed for "normal" not Covid times. It will come up with the proper information once you can complete your check-in (at least mine did).

PINKIE!!!!!! I don't care what anybody says....you're a gem!!! it is IMPOSSIBLE to reach a human at CCL...just for kix, I called at exactly 8am our time this am (9am EST), and amazingly got a human...(this is after wasting all kinds of time during the week.) she had no idea, and transferred me to website assistance before I could stop her.....which if course meant getting their stupid endless loop recording again...hung up...enough of this says I..its my paranoia at its finest! Then it occurred to me if it happened to me, bet it happened to others...so I figured I'd ask in here....and LO! seek and ye shall receive!

I'll tell you one thing...being unable to reach a human, even after a reasonable wait time, is disconcerting to say the least. If you REALLY have a problem, well......you've got a problem.

THANKS AGAIN!!!!

I spoke with someone today. Only waited for about 5 minutes.

You are welcome. I actually figured it was just me and non-tech savy self. Until, it fixed itself once I had completed the chech-in. That's why I could answer your question. I didn't think anyone would be as anxious to check in on the Hub as I was. Sorry, I hadn't spoke up sooner.Big Smile

Lucky you!!! It probably would've frustrated me even more, since it would probably have been doubly difficult to get someone who could explain the problem. AUNTIE did it immediately.

Lucky you!!! It probably would've frustrated me even more, since it would probably have been doubly difficult to get someone who could explain the problem. AUNTIE did it immediately.

Didn't dawn on me to "just ask", until it hit me that other folks might've had the same issue.....and as luck would have it...in here ...and to top it all off..it was you!

Well it switched over last nite, and the front page changed so that it "redirects" you to CARNIVAL.COM so you can review your choices, and buy stuff...I kind of suspected that, so check in IS 14 days prior....and the HUB doesn't actually do "HUB STUFF" until you're actually onboard, otherwise it just duplicates what you would have gotten on your PC.....thanks again to AUNTIE....

Pinkie...you're a gem! YES! YES! YES! Pinkie for President! WinkBig Smile

What? No! ...and here I thought youliked me!!!!

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