Originally posted by: rpeck11
This was the worst cruise I have ever been on. The service was terrible. You did not even notify me until 3 days before that the cruise had changed port locations. Progreso was awful compared to Cozumel where the cruise was intended to go. I would ask for a refund, but that would never happen. Going during the offseason, you must be prepared for rough waters. The boat rocked the whole time and if you do not bring medicine you will most likely get sick.
The worst part is that Carnival said "sorry here is $50 to spend on the cruise." Absolutely insulting. $50?!
I intend to not only not use but I will also explain my situation to my entire social circle. No apologies from just a letter informing of the change.
I'm calling bogus on your part. You failed to provide to us Carnivals reason for changing ports and a Ships Master will not change course on a whim and after reading the boat rocked the whole time, I'm guessing that weather and the condition of the seas at the port prevented the Ships Master from docking at the port you had hoped for.
For me a $50.00 OBC will go a long way and I still get to visit somewhere that I haven't been to before.
I'm ctav and approve this message.