Sapphire Princess Cruise Reviews - Reviews

Relaxing time on Princess Sapphire, food and entertainment were absolutely great.

While the ship staff was amazing, the service desk and general lack of communication from Princess make it highly unlikely that we would sail with Princess again.

we had a great time, Santiago was interesting, we did the arial tram, the funicular and the tour of Nerudas house.... food was excellent in the city and moving about was so easy...

We had great weather and saw lots of penguins! Too bad that Princess headquarters did such a terrible job on our embarkation. The top officers on the ship had to bear the brunt of our frustration but they solved everything and proceeded to check on us throughout the cruise. Kudos to them!

Embarkation was smooth. We loved the itinerary,especially Antarctica, the dining, the dancing, the three production and the lectures. Stewards and dining and other staffs were fantastic, efficient and always greeting us with a smile. Nonetheless, Princess should not cut down on some amernities, eg Bring back coffee cards, no charges on Alfredo's Pizza( we always eat lunch here in previous cruises), Elites should not be charged for Wifi, Restrict the handicap seats for handicap only. Improve disembarkation.

It was a lot of days at sea but it was worth the effort

Excellent weather and good views. It was special to be up close and personal to A23a the biggest iceburg in the world. Main dining was excellent. We did most of our dinners in Savoy.

Enjoyed the cruise ship and its activities more than I enjoyed the ports of call.

Cruise was OK ,quite few things to improve:food,software, princess customer service and website

Good, but my only complaint was the slow embarkation and common areas were too cold.

We are experienced travelers with many cruises and other trips. Do not want to cruise on mainstream cruise,one again. You get what you pay for.

This was our fourth Princess cruise. The software for the website and medallion apps need a lot of work. Prior to getting on the ship and dealing with the documentation isn’t user friendly and getting help is even more difficult. I’d fire ever IT person if they worked for me and find more qualified people to remake the application and protect the brand.

We love the sea days, plenty to do. Very relaxing, nice to meet many new people.

Beautiful scenery, take advantage of excursions, upgrade your food options to non-buffet areas, take advantage of boat entertainment, get rest.

Soo ready for another cruise! Had the best time! XOXO

Great itinerary. Well paced and relaxing. Beautiful part of the world.

1. My parents Yuebing and Junping (seniors) got Covid on 8/6, and were isolated in their room. Our son Kevin used to live with them, and had to moved to other room with us. No separation in a central location (we were told that there are separate balcony rooms reserved for people tested positive for Covid) and made the other room more crowded. 2. Kevin tested positive for flu but no fever, but still he was isolated, and could not get off board, which is against policy. 3. Our daughter Mandy was tested positive for flu after Kevin moved in with us after 2 days, but no fever, and she was asked to be isolated by the medical center. We complained to the medical center since it is against the policy, so the medical center lifted the restriction. 4. Mandy was prescribed to Prednisolone (prescription drug with hormone). We consulted her pediatrician when we were back, and was told that should not be prescribed to children without fever at all. 5. There was no room service since 8/6 (4 days) when my parents were tested positive for Covid and Kevin was tested positive for flu for both rooms, although that was promised when they were in isolation, and was told food delivery for them will be free as well, but actually not the case, as we were still asked for the food delivery, so we didn’t end up ordering but bring food to them ourselves. 6. My dad Yuebing had depression and was taking medication (prescription drug Mirtazapine), but 4 days of isolation in the room made his symptoms worse. There was no advisory or considerations from the medical center at all. 7. At dissembark, my parents were picking up their passports but were giving someone else’s passport. We noticed when in Vancouver customs and asked the customs staff to replace for them.

very good experiences. Foods are versatile. Itinerary is well designed. enjoyed the glacier and port excursions.

Great cruise! Beautiful scenery, excellent food. A few things could have made it a bit better. (Like getting a room with a QUEEN bed instead of two twins - OR having our room steward tell us that it was an option). Having a backup pickleball net would have been nice since someone lost, broke or stole a bar from the brand new one the first morning of the cruise. Excursions were made through independent companies and all were AMAZING!! I learned so much about Alaska that I didn't know!!

What an amazing experience. When viewing the glaciers we were able to get so close it was just simply breath taking. Staff was very nice and friendly. Ship had enough to do to break up at sea days. Food was always available and was amazing! I would highly recomend this trip.