Norwegian Encore Cruise Reviews - Reviews

I enjoyed the cruise. We chose the perfect time because every location we visited, the weather was beautiful, no rain. Even the townspeople would comment how luck we were with the weather on that particular day. The time of year was also perfect because so few tourist. Excursions a bit pricey.

All in all, the NCL Encore was a nice option for a first visit to Alaska. The ship is in great shape. The staff is friendly and attentative. The entertainment meets or exceeds what I have seen on other cruise ships. The food could use some improvement, but it wasn't horrible. The Prem Plus drink package had some nice options. Balcony cabin is essential for enjoying Glacier Bay. Not enough time in Ketchikan and Victoria to be able to enjoy the area. More shuttles are needed in Ketchikan and Victoria and much more time in port. My chief complaints are with unruly and rude passengers and NCL not policing issues like camping out to reserve chairs. Would I cruise on the Encore again, no. Would I cruise with NCL again, maybe. All in all, mega-ships simply aren't for me. TOO MANY PEOPLE.

After several NCL cruises over the years some of the officers and crewmembers have become friends. On the first day, it was like homecoming to see their friendly faces. They smiled when they saw me, and when they said, "welcome home" I appreciated their greeting.

Trip of a lifetime! Beautiful scenery, great shopping, and Northern Lights (rare at this time of year)

This was my first cruise and from this experience it will not be my last

Overall, I had a great time with my friends on the cruise but I will NEVER sail on NCL again. After all the years they have been in business they should have figured out how to move large groups of people efficiently.

We thoroughly enjoyed every minute of this cruise. I highly recommend it.

Was a great cruise itinerary. One complaint was that they ran out of regular coffee pods for our machine in our stateroom. We had to drink decaf almost the whole last week. Totally unacceptable! On our previous cruise they ran out of half and half for 3-4 days. Very upsetting as milk just doesn’t suffice! NCL needs to make sure that these kinds of items are in stock. People pay a lot of money for a cruise and these kinds of things are important.

Had a great time. Nice ship with a great crew. Food was better than usual.

A fun, solid, overall cruise experience. Our group included young adults and mid 50's and we all had a lot of fun. Entertainment was a bit lacking on this ship, but the ports of call were fantastic!

Having sailed this ship and itinerary before, we knew what to expect and thoroughly enjoyed our vacation. We would recommend this to others.

My husband was hesitant to be "trapped on a boat" for a week, but he is a convert now. Even our impossible-to-impress children had a great time and are already asking when our next cruise will be.

Having cruised 2 other times with NCL and over 20 cruises on different cruise lines, we were disappointed. It seemed as if everything was "extra". We had the beverage package. My husband doesn't drink alcohol, but a bottle of sparking water was extra. We had to pay extra to get a decent wifi package. It was extra for the "priority" embarkation and disembarkation". We had paid for the gratuities beforehand, yet they continued to bill us $40.00 a day per cabin. They had an exclusive area called The Vibe Beach Club on the ship. You had to snag a pass at the port during embarkation. People still snuck in. The observation reckon 15 forward is beautiful and serene, until kids start running around and screaming. It should be an 16 and older area.

Except for our flight getting to and our return flight home which was booked through Norwegian, we had an excellent time.

Overall had a nice time on our first cruise. Ate, drank and slept too much, but it was super fun!

Fun! Great options on the ship for food and activities. The staff was amazing and friendly! Would recommend NCL to others but if they want pool options maybe try a different ship

Relatively disappointed in this cruise. When we booked, many of the port stops were 10-12 hours long. However, sometime before we boarding, NCL saw fit to reduce the time in port considerable. In addition, NCL decided to reorder our port stops to avoid the last day of the San Sebastian festival in San Juan, PR. While this was probably a good move as we have been told San Juan is crazy during the festival, the change forced our St. Thomas stop to be changed to a very early arrival and departure (0600-1400). I do not understand why they did not plan the itinerary this way from the beginning. The San Sebastian festival is scheduled well in advance. NCL should have done a better job scheduling their port stops to avoid last minute replans. In general, I feel NCL did a bait and switch where they enticed us to book with 12 hour port stops, then reduced the port stops when it was too late to cancel the cruise.

The Encore is a very nice ship, the entertainment is excellent, and the onboard food and service is good (but not as good as past NCL cruises). If you'd like to have clean hands before you eat at a specialty restaurant, be sure to carry your own hand sanitizer.

The cruise was great and I loved the Encore ship. All the staff in every area was polite and helpful. They put a smile on my face everyday. Thank you to the entire Encore staff during this cruise time January 7-14.

Overall, good cruise. Good ship and staff. Entertainment was okay. Main dining rooms were good, specialty restaurants were very good. Not much to do, other than beaches at the ports of call, other than St Thomas.