January 2016 - Norwegian Spirit to Caribbean - Eastern
Misleading information about the alcoholic beverage package, very rude and unprofessional Bar Manager, pool is cold, hot tubs should be called "warm tub", communication is so lacking, they try everything to get your money for no reason, alcoholic drinks were so expensive and very poor quality. Our stop at St.Thomas was supposed to be from 8am-3pm, and it we ended up waiting for clearance and needing a shuttle to get to and from shore so it ended up to be from 11am-1pm only with no apology or compensation. I'd advise you to never get on that cruise.
The only highlight was the housing keeping gentleman who was nice and friendly as well some of the customer service desk.