Grandchildren, Parent & Grandparents
Zuiderdam Cruise Review to Caribbean - Western
Sail date: December 01, 2013
Ship: Zuiderdam
Cabin type: Balcony
Traveled as: Family (young children)
Reviewed: 10 years ago
Review summary
The ship is old and I understand it is going in for reconditioning. No air conditioning in my son's & grandchildren's room made it difficult even when they gave him a room on eight, we were still on four. They did give us a $ 400 credit. Many discussions with the Customer Service staff were largely un-helpful. They appeared to be overwelmed. My son will not be cruising with HA or and other cruise line any time soon.Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Pros: HAL for the Grand Children
Cons: No airconditioning in grandchildrens & parent's room
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