Zuiderdam Cruise Review to Caribbean - Western


Helpful Votes

3 out of 5

Grandchildren, Parent & Grandparents

Sail Date: December 01, 2013

Reviewed: 3 years ago

Traveled As: Family (young children)

Room Type: Balcony

The ship is old and I understand it is going in for reconditioning. No air conditioning in my son's & grandchildren's room made it difficult even when they gave him a room on eight\, we were still on four. They did give us a $ 400 credit. Many discussions with the Customer Service staff were largely un-helpful. They appeared to be overwelmed. My son will not be cruising with HA or and other cruise line any time soon.

Pros: HAL for the Grand Children

Cons: No airconditioning in grandchildrens & parent's room

Recommends Zuiderdam? No.

Ship Quality
Food and Dining
Dining roon staf was very helpful.
Cabin / Stateroom
Service and Staff
Cabin staff wer wery helpfull
Magician was excellent. Dancers were very enthaustic but the overall programs wer blau.
Children's Programs

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