Grandchildren, Parent & Grandparents

Zuiderdam Cruise Review to Caribbean - Western


Reviews: 0
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Sail Date: December 01, 2013
Ship: Zuiderdam
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 3 years ago
The ship is old and I understand it is going in for reconditioning. No air conditioning in my son's & grandchildren's room made it difficult even when they gave him a room on eight\, we were still on four. They did give us a $ 400 credit. Many discussions with the Customer Service staff were largely un-helpful. They appeared to be overwelmed. My son will not be cruising with HA or and other cruise line any time soon.

Food and Dining

3 out of 5
Dining roon staf was very helpful.

Entertainment

1 out of 5
Magician was excellent. Dancers were very enthaustic but the overall programs wer blau.

Children's Programs

5 out of 5
Excellent!

Service and Staff

3 out of 5
Cabin staff wer wery helpfull

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: HAL for the Grand Children

Cons: No airconditioning in grandchildrens & parent's room

Recommends Zuiderdam? No.

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