A Disappointing Cruise

Zuiderdam Cruise Review to Caribbean - Southern


Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: December 01, 2012
Ship: Zuiderdam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
It seemed like the ship was not ready for service after spending time in dry dock. People pay good money to have clean staterooms and verandas. The ship experienced power failures 3 times\, once at sea\, once at dinner\, and once during a show. The water system had serious problems; some people had no hot water and others had only hot water.There were long waits for open seating dining and entrees. It seems like there have been too many cutbacks and they were understaffed in the dining rooms. It was not as pleasant an experience as we have had in the past with HAL.

Food and Dining

5 out of 5

Entertainment

3 out of 5
Not as good as previous HAL cruises

Service and Staff

3 out of 5
understaffed in the dining room

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: The waiters\, room stewards were great. Food was excellent.

Recommends Zuiderdam? No.

Was this review helpful? 3

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