Expected Better out of Holland America
Zuiderdam Cruise Review to Panama Canal, Central America
Sail Date: January 16, 2012
Cabin Type: Suite
Traveled As: Couple
Reviewed: 6 years ago
Review SummaryWe pay the extra to be in a suite and expect our experience to be the best it can be. We had to keep asking our stewards for ice, or sodas. Stewards weren't around as much as our other cruises. The upkeep on the ship wasn't up to par. Fitness equipment was broken. Ship looked shabby in areas. The crew in general didn't seem happy, making the atmosphere not as much fun.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Neptune Lounge
Cons: Needs major overhall in appearance and maintenance. Husband sick on ship as well.