Zuiderdam Cruise Review to Panama Canal, Central America

Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

Expected Better out of Holland America

Sail Date: January 16, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Suite

We pay the extra to be in a suite and expect our experience to be the best it can be. We had to keep asking our stewards for ice, or sodas. Stewards weren't around as much as our other cruises. The upkeep on the ship wasn't up to par. Fitness equipment was broken. Ship looked shabby in areas. The crew in general didn't seem happy, making the atmosphere not as much fun.

Pros: Neptune Lounge

Cons: Needs major overhall in appearance and maintenance. Husband sick on ship as well.

Recommends Zuiderdam? No.

Ship Quality
run down in general. The theater was in good condition. My husband got sick on the 5th day into our 11 day cruise.. got sick on the ship.
Food and Dining
The Canaletto was the best. Waiters were at least trying to have fun. In other areas, they didn't look like they were having fun, or talking much to anyone.
Service and Staff
The only ones who really seemed to want to help were the two girls in our Neptune Lounge. The ship's doctor was excellent.
Liked that the shows were all in good taste. Appreciated very much the Catholic Mass on board.
Cabin / Stateroom
We get a deluxe Veranda suite.

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