My husband and I have taken several cruises, but this was our first on Holland America. We decided to ask my step-daughter and her roommate to go with us, seeing how much we love cruising. Going on the Zuidedam was the biggest mistake. My step-daughter had bed bugs in her stateroom. She plus her roommate were really bit up. Housekeeping did change the bed out and sent in an exterminator. But they only did the bed area. The night before we were to leave, there was more bed bugs, coming from the little sofa. Obviously they didn't do too good of a job taking care of the problem. When the girls needed something for the bites, we were sent to (what I call) sick bay areas. The (so-called) head nurse just handed the girls some lotion for the bites, didn't even look at them. I mentioned for her to look at the bites and she in no uncertain told me she was the "Head Nurse", she knows what she is doing. Needless to say the two girls she was suppose to be treating were also in the medical field, one an oncology nurse, the other working in the cardiology area. She kind of backed off then. Now I'll go to the dining area. The last formal night the linens looked like they were taken out of the dryer and put on the tables and the chairs. They were so wrinkled. I would never have my table look that disgusting at home. When I was brought dinner to my stateroom, because I got motion sickness, the placemat and napkin was still wet. Now do you call that CLASS. I doubt it. I rest my case.
Carribean Cruise Dec. 2006
Sail Date: January 01, 2008
Traveled As: Family w/older children
Cons: Bed bugs in stateroom. Head nurse very rude and VERY unprofessional. Female head hostess in the formal dining room very unprofessional.
Recommends Zuiderdam? No.