Ship itself lovely however shockingly lacking in many expected amenities.
Ship experiences
Food and Dining
1 out of 5
Paying for soft drinks was not in literature and an incredible annoyance. Late dinner promised when sightseeing on HAL tour but when came in to be seated prior to noted time, was turned down with no explanation. Breakfast hours started too late. Dessert and salad selection very very poor.
Entertainment
1 out of 5
Live-theater shows were beyond awful, looked like poor high school talent show. One marginal movie is hardly an option. "Naturalist" was a joke. Her constant referral to "bald-headed eagles" is just one example of her ignorance. No educational opportunities. Library paltry and nearly non-existant books for purchase. Would have loved many of the biographies, poetry, and novels of Alaska which I found on shore, to have allowed me to learn more and enjoy my experience more fully.
Service and Staff
3 out of 5
Room steward offered no particular service, unable to answer questions beyond basic directions.
Ship Quality
5 out of 5
Cabin / Stateroom
3 out of 5
Very surprised that there were no in-room movies for purchase, no interesting Alaska videos.
Pros: Ship pretty & clean, room was spacious in all respects -balcony, bed and bath.
Cons: Many disappointments - entertainment quality/options, "naturalist", beverages
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