A Symphony of surprises and delights...

Zaandam Cruise Review to South America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

5 out of 5
Verified Review

22 Night South America & Antarctica (Santiago To Buenos Aires)

Sail date: January 28, 2018

Ship: Zaandam

Cabin type: Oceanview

Cabin number: 1820

Traveled as: Couple

Reviewed: 3 years ago

Review summary

This voyage was a true banquet for the senses! It was beyond any reasonable expectations and offered surprises and delights for a lifetime never to be forgotten. Each crew member not only performed above and beyond but genuinely expressed appreciation for our presence on 'their ship'. Holland America is to be commended for offering this particular sailing opportunity.


5 out of 5
About the smoothest and most pleasant we have ever experienced.

Ship experiences

Food and Dining

5 out of 5
Dining is such a personal matter that it should be impossible to please everyone. MS Zaandam came as close to pleasing us as possible; we were never at a loss of dining options and were most impressed with any dining venue staff.

Onboard Activities

5 out of 5
Fitness center was rarely crowded.


We did not attend any entertainment programs.

Children's Programs

We had no experience with said programs.

Service and Staff

5 out of 5
Over the top in service and politeness...

Ship Quality

5 out of 5
Only one small very minor grouse; the access to the main dining room on deck four was tricky from the forward area of the vessel. We learned the route quickly but it was temporarily annoying.

Cabin / Stateroom

5 out of 5
Very comfortable; size was ample and cleanliness was without question.

Ship tip


Ports of call

San Antonio, Chile

5 out of 5
Embarkation was seamless...

Puerto Montt, Chile

5 out of 5
Excursion and and especially the included lunch were top notch.

Castro, Isla Chiloe, Chile

5 out of 5

Puerto Chacabuco, Chile

5 out of 5
Did no excursion but was able to shop and enjoyed the ambiance of the small port.

Punta Arenas, Chile

5 out of 5
Did not leave vessel at this port.

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5
A totally unique place; the excursion to the end of the world by train and the shopping choices afterword were totally satisfying...

Antarctic Experience

5 out of 5
Words are not ample for this experience! It must be experienced and experiencing it properly is best done with as many lectures being attended as possible. I feel a thousand times smarter about not only Antarctica but its geology and future. A heart felt thank you Holland America for this experience.

Port Stanley, Falkland Islands

5 out of 5
An unimaginably small population that are keen on sharing their home and providing a meaningful welcome.

Puerto Madryn, Argentina

5 out of 5
A great walking and shopping experience.

Montevideo, Uruguay

5 out of 5
A wine trail and city tour excursion was totally over the top.

Buenos Aires, Argentina

5 out of 5
The city tour, lunch, tango show and transfer to airport excursion was the crowning glory to the voyage. It stamped the entire Zaandam adventure indelibly positive.


4 out of 5
The minor inconvenience of dealing with one's carry-on luggage on the shuttle bus to the pier terminal and the briefly chaotic loading of all luggage onto the correct coach amid extremely crowded conditions was a brief smear on the total excellence of our adventure. This voyage was an adventure in the truest sense of the word and this small glitch will not be shared in our recollections with others.
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