The favorite parts of this cruise were the itinerary and the Pinnacle Grill specialty restaurant. Outside of those two items, the rest of this experience was a total disappointment. This cruise was not representative of the Holland America that we experienced in the past. There appeared to be understaffing in all areas, poor communications by personnel, mediocre food quality, inconsistent service experienced with dining room , room service, cabin attendant, front desk and excursion staff. This was not just our opinion but opined by other cruise customers in conversations during our wait at the airport for our return flights back to our homes. I could never recommend this particular cruise line and ship to others.
3 out of 5
The entertainers brought onboard for special performances were excellent. However, the cruise line performers were OK. Their shows are dated -- need to get more variety and especially diversity.
Cabin / Stateroom
1 out of 5
Needs updating in all areas and equipment (tv, fridge, etc.). Not impressed with Suite at all for the costs.
From what has been stated in the overall review, I think you can guess what kind of tip someone would receive regarding the Zaandam.
Easy to walk around the town of Stanley to get an appreciation for the island and experience the various weather changes that can take place within a few short hours. Visit the Historic Dockyard Museum. Also, must visit the The Falkland Collection Souvenir shop located on the museum grounds. You must take time to speak with the owner whose is all knowledgeable about the Falklands.
Found this city to be very easy to walk and sightsee. Two places of interest and worth visiting and spending some time are: (1) The Palacio/Mansion Sara Braun and (2) Cemetery Municipal (nine blocks north of Plaza Munoz Gamero at Avenida Buines 949. Unbelievable cemetery.
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