Maintenance Cruise that did not deliver.

Wind Surf Cruise Review to Europe - Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 36

Overall rating:

3.1 out of 5
Verified Review
Wind Surf

17 Night Star Collector: Stories Of Italy Croatia & Greece (Rome To Athens)

Sail date: June 09, 2023

Ship: Wind Surf

Cabin type: Oceanview

Cabin number: 236

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Not a good experience with continuing maintenance.

Embarkation

2 out of 5
Staff did not try to explain anything or the steps. Tried to book upgrade. For more than 2 hours, searched all over the boat for Damian, who was no where to be found.

Ship experiences

Food and Dining

2 out of 5
Decor was nice but food was average. Need more local options and variety each day/night. Had to really work a bad reservation booking system to het into the specialty restaurants. Normally found out they were not sold out but nobody ever called back. From arrival, ship was out of special beer. Had to ask all servers and bar manager to get a beer listed on the menu. When buying all inclusive bar package, do NOT charge more for average wine selections...bad!!

Onboard Activities

2 out of 5
For a "sailing" ship, the sails only went up one time fully and partially the second evening. The bazaar reception was fun. Was never able to get to the Bridge with ongoing daily maintenance.

Entertainment

2 out of 5
Need upgraded entertainment overall. Bands were good, but Coral Duo play list was the same every night. Gareth was the Best!

Service and Staff

3 out of 5
In course of ten days, the only consistently outstanding service providers were Maria, Eric, and Tiffany.

Ship Quality

2 out of 5
Rooms are good size, but definitely need new carpets.. Extremely confusing layout. Much was closed off due to maintenance. Need an actual live TV news station, only had spot service on 3 days.

Cabin / Stateroom

3 out of 5
Good size and plenty of storage.

Ship tip

Know if your cruise will be ongoing maintenance.

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Sorrento, Italy

5 out of 5

Giardini Di Naxos (Taormina), Sicily

5 out of 5

Disembarkation

2 out of 5
No reason to have everyone get up so early. List time to be off the ship and not 6:30am for everyone.
Was this review helpful? 36

5 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

Itspeace4me    1 year ago

Thank you for your review.

AuntPinkie    1 year ago

Appreciate your feedback. Sorry you were disappointed.

javawoody    1 year ago

Appreciate the feedback

Gwbigdog    1 year ago

Thanks for sharing your cruise with us

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