Disappointed

Westerdam Cruise Review to Mexico

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 66

Overall rating:

4 out of 5
Verified Review
Westerdam

7 Night Mexican Riviera (San Diego Roundtrip)

Sail date: November 19, 2016

Ship: Westerdam

Cabin type: Balcony

Cabin number: 6039

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I loved the crew, and the ship. The porch were all very beautiful, I enjoyed Porta via Arta and my salon the most. I found your staff to be accommodating but a Best Buy bit disorganized on the departures and exiting the ship.

 

 I've found that the state room was old and antiquated to tell the television did not have very many channels and the couch I was on a post it on because the table and chair blocked access. In addition, I informed Temple crew members that I suffer from a very logical disease and attempted to be accommodated up offer exiting the ship come at different times and for dining. Unfortunately your crew failed to meet or offer any combination and I was forced to eat and wait throughout the cruise.failed to meet my accommodation .

 

additionally I found dining to be chaotic and on organized in the main dining room. It would take on average two hours to eat a meal once seated which is a lot of time, and based on my accommodation I was in the unable to still see many of your entertainment shows.

 

I have sailed on over 20 ships and almost every cruise line and I expected a lot more from Holland America. However, the food was mediocre at best in the state room was unsatisfactory. Finally, I wish I would've been able to have an accommodation for eating and exiting the ship

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
I was in unable to use the couch in my state room as it was blocked by the table and chair therefore making little place to sit in my room throughout the cruise. I've sailed on numerous lies never had this problem before him with an outside state room like this it was below my expectations.

Ports of call

San Diego, California

5 out of 5

Cabo San Lucas, Mexico

5 out of 5
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2 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

GerryBCruisin    2 years ago

Thanks for taking the time to share your review of the Westerdam.

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