Volendam Cruise Review to Other (Asia/Africa/Middle East)

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5

It could have been a great Cruise!!

Sail Date: December 01, 2012

Reviewed: 4 years ago

Traveled As: Family (older children)

Room Type: Oceanview

A ship is what its captain is.. I personally dislike the captain for ruining my Christmass Holidays so\, I dont recomend a cruise with someone as uncaring as he was.

Pros: The people that took care of us at the staterooms and the restaurants

Cons: The atitude and maners of some front office personel and the captain.

Recommends Volendam? No.

Ship Quality
Public bathrooms and elevators needed a little more care.
Food and Dining
Great at the pinacle grill.
Cabin / Stateroom
Even though I asked for rooms located in the middle\, my selling agent told me that there were no more.. this is back in may.. Now I know that wasnt true.. due to the fact that many people purchased their tours in October at discounted rates.
Service and Staff
Horrible. They left the bay before their scheduled time\, knowing that 4 passengers werent on board.. Can anyone understand this??
I cruised on the Veendam and I seemd to liked their entertaiment more than was presented at the Volendam
Children's Programs
I took the cruise with my husband and 2 daughters. There was hardly anything for teens or young people

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