Volendam Cruise Review to Alaska - Inside Passage

Deck Hand

2-3 cruises


Helpful Vote

4 out of 5

Excellent Inside Passage Cruise!!!

Sail Date: May 02, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Oceanview

Overall, the Volendam was an excellent ship. The ship was very clean and the staff was well organized and very helpful most of the time.

Pros: The scenic views of Alaska were breath taking!

Cons: Pestering of the photo staff.

Recommends Volendam? Yes!

Ship Quality
Public areas were very clean and the ship layout was very good!
Cabin / Stateroom
Our party had a total of 2 rooms. One of the rooms was very good. The other room had quality issues.

The cabin door would not lock. This was not noticed for a couple of days because the ID card used to open the door seemed to work, but then it was noticed that ANY card would work to open the door. Or no card at all! All you had to do was just push the handle down and the door would open. Even if the bolt lock was turned from the inside.

Also, the last two days of the cruise, the A/C and heat in this room stopped working. Luckily, we were in Alaska and the weather average was 40F-50F. The front desk was contacted and they brought a fan, but this should not have been the final solution, but it was.
Food and Dining
Food quality could not have been any better! Dining options were endless and the dining staff were amazing! I could not have been more pleased with the dining experience.
Most of the shows were good. Nice variety of entertainment, so if one show doesn't suit your taste the next could.
Service and Staff
The only portion of the staff that I thought could improve was the photo staff. I found them very persistent in selling the photos they tried VERY hard to get of you and your party. Even after refusing their requests to take photos or sell you photos, they kept pushing and pestering. I learned early in the cruise to just avoid the photo areas when getting to/from areas of the ship.

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